Status updated
Bird down?
Bird, formerly MessageBird, is a Dutch cloud communications company offering a platform for marketing, customer service and payments. Businesses use Bird to send email, SMS, WhatsApp and other messaging campaigns, build automated customer journeys, run an omnichannel support inbox, and accept payments in conversations. Bird emphasises lower costs than traditional CPaaS providers, AI-powered tools, and direct connections to carriers and channels worldwide. Companies of all sizes use Bird to engage customers across the channels they prefer.
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Recent User Report Trends for Bird
Aggregated reports in the last 48 hours.
No user reports about Bird in the last 48 hours.
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What is Bird's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Bird
Recent issues reported by users from around the world.
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Performance Insights
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About Bird & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A modern React/Next.js marketing site with generative visuals, utility-styled accessibility, and AWS edge delivery, reflecting a polished SaaS brand experience.
What stands out
- The presence of both Turbopack and webpack suggests a bundler migration in progress.
- Marko alongside Next.js indicates legacy or specialized UI sections coexist with the main React app.
- Use of p5.js for generative visuals signals a brand emphasis on creative, AI-inspired interactivity.
- CloudFront and ACM deliver a globally distributed, HTTPS-only marketing surface.
Technologies bird.com uses
- AWS Certificate Manager — Manages TLS certificates for secure HTTPS delivery through CloudFront, simplifying renewal for the marketing site.
- Amazon CloudFront — Serves static assets and cached pages from edge locations, ensuring low latency for Bird's global enterprise customers.
- Tailwind CSS — Provides utility classes for rapid, consistent styling of React/Base UI components across the SaaS dashboard and marketing site.
- Turbopack — Accelerates development builds and HMR for the Next.js app, improving developer velocity and reducing iteration time.
- React — Core UI library behind Next.js components.
- Amazon Web Services — Provides the cloud infrastructure underpinning all deployment.
- Marko — Powers interactive, server-rendered sections of Bird's marketing pages where streaming SSR and a small runtime improve performance.
- p5.js — Creates dynamic, generative visuals and animations on the homepage, reinforcing Bird's AI-driven brand with interactive graphics.
- Node.js — Runtime for serverless functions and build tooling.
- Next.js — Hosts the main React application with SSR and static generation, enabling SEO-friendly, fast-loading pages for a public SaaS site.
- Webpack — Bundles legacy or non-Next.js assets.
- HSTS — Enforces HTTPS to protect user sessions.
- Base UI — Supplies accessible, unstyled React primitives that pair with Tailwind to build a custom, polished UI without accessibility overhead.
How these technologies work together
- Next.js runs on React — Next.js is built on React, providing server-side rendering and routing for Bird's primary application.
- Next.js integrates with Turbopack — Turbopack accelerates Next.js builds and dev server, bundling the app for production and local development.
- Amazon CloudFront integrates with AWS Certificate Manager — ACM certificates attach directly to CloudFront distributions to terminate TLS at the edge with automatic renewal.
- Amazon CloudFront runs on Amazon Web Services — CloudFront runs on AWS, drawing on the broader AWS network for edge locations, logging, and security integration.
- Next.js runs on Node.js — Node.js provides the server runtime for Next.js SSR and API routes that power Bird's dynamic pages and interactions.
- p5.js integrates with React — p5.js animations are embedded inside React components to create generative visuals without leaving the component model.
- Amazon CloudFront integrates with Next.js — CloudFront caches Next.js pages and static assets at the edge, reducing latency for Bird's global visitors.
- Amazon CloudFront works alongside HSTS — CloudFront serves HSTS headers, ensuring browsers always connect over HTTPS for all Bird.com resources.
- Base UI works alongside Tailwind CSS — Tailwind styles the unstyled Base UI primitives, enabling a consistent custom design system without accessibility compromises.
- Marko overlaps with Next.js — Both render UI; Marko likely powers legacy or specialty interactive sections while Next.js serves the main marketing app.
- Turbopack overlaps with Webpack — Turbopack and webpack both bundle JavaScript; their coexistence suggests a gradual migration from webpack to Turbopack.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain bird.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Amazon.
Domain name active since 1992
bird.com has been a registered domain since February 1992 — 34 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2030
The owner has kept this domain secured until February 2030.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Bird not working
Bird is a cloud communications platform for sending email, SMS and WhatsApp messages, running automated customer journeys, and handling support conversations in one inbox. Marketing and support teams use it, usually through a web dashboard and a mobile app. Find your symptom below. Most problems come from a sign-in, a channel that needs reconnecting, a blocked message, or the platform itself. Check the status page before you resend any campaign.
Jump to what you are seeing
Website
The Bird website does not load for you.
- Open the page in a private window and on another network.
- Check status.bird.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in to Bird is refused.
- If the message says the password is wrong, reset it through the official site and check spam.
- Check the sign-in route your organisation uses, such as single sign-on.
- Ask your administrator to confirm your user is still active.
App
The Bird app will not open, sign in, or show your conversations.
- Update the app to the latest version from your app store.
- Check your connection, and try switching between Wi-Fi and mobile data.
- Sign out, then sign back in, and check you are using your work account.
Still not working?
If it still does not work, contact your Bird administrator first, since they manage users and connected channels. For a platform-wide problem, contact Bird support through the help option in the dashboard or on the Bird website. Have your workspace name, the channel (such as email or SMS), the exact error text, and the time it started with your time zone. Never send passwords or customer message content in a support message. Live incident updates are on status.bird.com.
Most messaging problems come from a sign-in, a connected channel or a blocked message, and they usually clear once that item is checked. The status page shows live incidents, so you can see whether the problem is on Bird's side.
Frequently asked questions about Bird
Is Bird down right now?
No. Based on the latest status data on this page, Bird (bird.com) is up and running normally. The most recent incident, "WhatsApp sending degraded", was resolved (last update Oct 23, 2026).
What should I do if Bird is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for bird.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Bird incident?
The most recent incident on record is "WhatsApp sending degraded", last updated on Oct 23, 2026. It has been resolved.
How many people reported problems with Bird recently?
No user reports about Bird were submitted in the last 48 hours.
How do I report a problem with Bird?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Bird status page?
The official status page for Bird is status.bird.com.
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