Resolved
Last updated: August 25, 2026 at 04:41 AM UTC
Payment processing issues
Affected Components
Updates
Resolved
August 25, 2026 at 04:41 AM UTC
Incident resolved. PayTo agreements, PayID Alias Registration and Deregistrations, and Outbound Payments experienced heightened errors. Banking partner recovered, 100% of requests processing successfully.
Monitoring
August 24, 2026 at 07:38 AM UTC
Banking partner recovered, 100% of requests processing successfully, monitoring for regressions.
Identified
August 24, 2026 at 06:37 AM UTC
Intermittent latency to NPP network via banking partner; issue not yet resolved, provider investigating and redriving transactions.
Identified
August 24, 2026 at 05:04 AM UTC
Identified issue with NPP network causing intermittent latency and payment delays; provider is investigating and redriving transactions.
Monitoring
August 24, 2026 at 04:17 AM UTC
Our NPP banking partner acknowledged the issue and is working on resolution. Monitoring shows reduced errors but continued latency and some failures.
Investigating
August 24, 2026 at 03:36 AM UTC
Azupay is investigating issues with payment processing affecting the External NPP Network.