Resolved

Last updated: October 6, 2026 at 04:20 PM UTC

Array services under investigation

Affected Components

Identity ProtectMy Credit ManagerMy Home ValueOffers EnginePrivacy ProtectSubscription Manager

Updates

Resolved

October 6, 2026 at 04:20 PM UTC

The incident affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been resolved.

Investigating

October 6, 2026 at 04:18 PM UTC

Array is continuing to investigate a system issue affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager.

Investigating

October 6, 2026 at 04:16 PM UTC

Array is investigating a system issue affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager.

Resolved

October 5, 2026 at 09:16 PM UTC

The My Home Value system issue has been resolved.

Monitoring

October 5, 2026 at 09:02 PM UTC

A fix for the My Home Value issue has been implemented and is being monitored.

Investigating

October 5, 2026 at 08:31 PM UTC

The fix for the My Home Value issue is still being implemented.

Identified

October 5, 2026 at 08:02 PM UTC

The issue affecting My Home Value has been identified and a fix is being implemented.