Incident History for Array
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedMy Credit Manager system issue under investigation
Resolved
Affected Components
Resolved
on Oct 30, 2026
The My Credit Manager system issue has been resolved.
Investigating
on Oct 30, 2026
Array is continuing to investigate a system issue affecting My Credit Manager.
Array maintenance completed across credit and identity services
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been completed.
Scheduled maintenance affecting Array services
Under Maintenance
Affected Components
Under Maintenance
on Oct 30, 2026
Scheduled maintenance is currently in progress across My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, Subscription Manager and other components.
Scheduled For
Oct 30, 2026, 2:00 AM UTC
Scheduled
on Oct 27, 2026
Scheduled routine maintenance on October 29 will shift workloads with no impact to production.
Scheduled For
Oct 30, 2026, 2:00 AM UTC
Array maintenance completed across credit and identity services
Completed
Affected Components
Completed
on Oct 23, 2026
Scheduled maintenance affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been completed.
Scheduled maintenance affecting Array services
Under Maintenance
Affected Components
Under Maintenance
on Oct 23, 2026
Scheduled maintenance is currently in progress, affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, Subscription Manager and other components.
Scheduled For
Oct 23, 2026, 2:00 AM UTC
Scheduled
on Oct 19, 2026
Array will perform routine, non-impactful maintenance starting October 22, 2026, with workloads shifted to avoid production impact.
Scheduled For
Oct 23, 2026, 2:00 AM UTC
Scheduled maintenance affecting Array services
Completed
Affected Components
Completed
on Oct 18, 2026
The scheduled maintenance affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been completed.
Scheduled
on Oct 18, 2026
Scheduled maintenance is in progress for My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, Subscription Manager and other components.
Scheduled For
Oct 18, 2026, 2:00 AM UTC
Array maintenance completed
Completed
Affected Components
Completed
on Oct 16, 2026
Scheduled maintenance affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been completed.
Array maintenance affecting credit and identity services
Under Maintenance
Affected Components
Under Maintenance
on Oct 16, 2026
Scheduled maintenance is currently in progress, affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager.
Scheduled For
Oct 16, 2026, 2:00 AM UTC
Scheduled
on Oct 13, 2026
Array will perform routine, non-impactful maintenance on October 15 at 22:00 EDT, with no expected production impact.
Scheduled For
Oct 16, 2026, 2:00 AM UTC
Credit alerts delayed for Equifax customers
Resolved
Affected Components
Resolved
on Oct 11, 2026
A fix has been implemented and files are processing correctly; missed alerts are being backfilled with the bureau.
Monitoring
on Oct 11, 2026
A fix has been implemented for the Equifax Credit Alert data delays affecting My Credit Manager customers, and results are being monitored.
Investigating
on Oct 11, 2026
Equifax Credit Alert data delays for My Credit Manager customers are still being investigated.
Investigating
on Oct 11, 2026
Equifax Credit Alert data delays are still being investigated for My Credit Manager customers.
... and 2 more update(s). Click to view the full timeline.
Scheduled maintenance affecting Array services
Completed
Affected Components
Completed
on Oct 9, 2026
The scheduled maintenance affecting Array services has been completed.
Under Maintenance
on Oct 9, 2026
Scheduled maintenance is currently in progress, which may cause brief service interruptions across several components.
Scheduled
on Oct 7, 2026
Array will perform routine system maintenance on October 17, which may cause brief service interruptions across several components.
Scheduled For
Oct 18, 2026, 2:00 AM UTC
Array services under investigation
Resolved
Affected Components
Resolved
on Oct 6, 2026
The incident affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been resolved.
Investigating
on Oct 6, 2026
Array is continuing to investigate a system issue affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager.
Investigating
on Oct 6, 2026
Array is investigating a system issue affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager.
Resolved
on Oct 5, 2026
The My Home Value system issue has been resolved.
... and 3 more update(s). Click to view the full timeline.
Routine maintenance for Array services
Scheduled
Affected Components
Scheduled
on Oct 5, 2026
Array will perform routine, non-impactful maintenance on October 8, 2026, with no expected impact to production workloads.
Scheduled For
Oct 9, 2026, 2:00 AM UTC
Array maintenance completed
Completed
Affected Components
Completed
on Oct 2, 2026
Scheduled maintenance affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager has been completed.
Scheduled maintenance affecting Array services
Under Maintenance
Affected Components
Under Maintenance
on Oct 2, 2026
Scheduled maintenance is currently in progress, affecting My Credit Manager, Identity Protect, Privacy Protect, Offers Engine, and Subscription Manager.
Scheduled For
Oct 2, 2026, 2:00 AM UTC
Completed
on Sep 25, 2026
The scheduled maintenance for Array services has been completed.
Scheduled
on Sep 23, 2026
Array will perform routine, non-impactful maintenance on October 1, 2026, with no expected production impact.
Scheduled For
Oct 2, 2026, 2:00 AM UTC
Bureau latency affecting My Credit Manager
Resolved
Affected Components
Resolved
on Oct 2, 2026
The incident affecting My Credit Manager has been resolved.
Identified
on Oct 2, 2026
Bureau latency is affecting My Credit Manager and the issue has been identified.
Resolved
on Oct 1, 2026
The incident affecting Privacy Protect has been resolved.
Identified
on Oct 1, 2026
Offender search is temporarily unavailable and offender alerts are delayed; the issue has been identified.