Status updated
AppFox is a software company that builds apps for the Atlassian Marketplace, extending Jira and Confluence. Its products help teams with workflows such as document management and approvals in Confluence, knowledge base publishing, request management, time tracking and compliance. AppFox apps enable organisations to control document review cycles, manage page ownership and publish content to external help centers. Teams using Atlassian tools install AppFox apps to improve governance, collaboration and productivity without leaving their existing workspace.
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Recent User Report Trends for Appfox
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No user reports about Appfox in the last 48 hours.
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What is Appfox's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Appfox
Recent issues reported by users from around the world.
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About Appfox & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A WordPress-based B2B SaaS marketing site using AWS CloudFront delivery, Elementor design, HubSpot lead capture, and granular consent/performance tooling.
What stands out
- Hosting on AWS with CloudFront and ACM shows a performance- and security-conscious web presence despite relying on a standard WordPress stack.
- Lead generation is central: HubSpot forms, Cookiebot consent, and GTM reveal a data-driven marketing funnel for a subscription business.
- Elementor and Max Mega Menu allow non-developers to manage complex product, solution, and resource pages quickly.
Technologies appfox.io uses
- AWS Certificate Manager — Provides SSL/TLS certificates for secure HTTPS delivery via CloudFront.
- Swiper — Touch-friendly slider/carousel library used in modern UI sections.
- Amazon CloudFront — Content delivery network accelerates global access to the site.
- Apache HTTP Server — Serves the WordPress application at origin behind CloudFront.
- WordPress — Powers the marketing website and content.
- Elementor — Drag-and-drop page builder used to create product and solution marketing pages quickly.
- Amazon Web Services — Cloud infrastructure hosting the site's origin, CDN, and certificates.
- jQuery — Provides baseline JavaScript utilities for WordPress themes and plugins.
- jQuery Migrate — Maintains compatibility with older jQuery-based WordPress plugins.
- Max Mega Menu — Builds multi-column dropdown navigation for product, solutions, and resources.
- PHP — Runs the WordPress application backend.
- Autoptimize — Aggregates and minifies CSS/JS to speed up the WordPress site.
- Cookiebot — Manages EU/UK cookie consent requirements for this UK-based SaaS business.
- MySQL — Stores WordPress content and settings.
- HubSpot — Marketing automation and CRM forms capture leads for subscription product trials.
- Google Tag Manager — Manages marketing and analytics tags.
- Slick — Lightweight carousel for testimonials or customer logos, enhancing social proof.
How these technologies work together
- Amazon CloudFront integrates with AWS Certificate Manager — ACM issues SSL certificates that CloudFront uses for secure HTTPS delivery.
- Elementor integrates with Swiper — Elementor loads Swiper to render modern touch-friendly carousels in its widgets.
- Amazon CloudFront runs on Amazon Web Services — Amazon CloudFront is an AWS edge service delivering cached content globally.
- MySQL requires WordPress — WordPress stores all posts, pages, and settings in a MySQL database.
- PHP requires WordPress — WordPress is built on PHP; it cannot execute without the PHP application server.
- Elementor runs on WordPress — Elementor runs as a WordPress plugin, enabling non-technical marketers to build pages visually.
- HubSpot integrates with WordPress — HubSpot embeds forms on WordPress to capture leads and sync them to the CRM.
- Amazon Web Services runs on AWS Certificate Manager — AWS Certificate Manager provisions and renews SSL certificates inside the AWS account.
- Apache HTTP Server requires PHP — Apache receives HTTP requests and invokes PHP to generate WordPress pages.
- jQuery requires jQuery Migrate — jQuery Migrate restores deprecated jQuery APIs required by older WordPress plugins.
- Cookiebot integrates with Google Tag Manager — Cookiebot prevents GTM tags from firing until the visitor consents, enabling compliant analytics.
- Amazon CloudFront runs on Apache HTTP Server — CloudFront caches and serves content fetched from the Apache origin server worldwide.
- Max Mega Menu integrates with WordPress — Max Mega Menu extends WordPress menus with structured dropdowns for product and resource navigation.
- jQuery requires Slick — Slick carousel depends on jQuery for DOM manipulation and slide transitions.
- Autoptimize integrates with WordPress — Autoptimize hooks into WordPress to minify and combine CSS/JS files, reducing load time.
- Cookiebot integrates with HubSpot — Cookiebot gates HubSpot tracking cookies until consent, so form analytics stay GDPR-compliant.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain appfox.io.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Amazon.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Appfox not working
AppFox builds apps for the Atlassian Marketplace, such as document approvals in Confluence, knowledge base publishing and time tracking. Atlassian administrators and app users use them. Find your symptom below. Most problems come from a licence, an app version that does not match your Atlassian version, a sign-in, or the AppFox site itself.
Jump to what you are seeing
Website Down
The AppFox website or its support pages do not load for you.
- Open the page in a private window and on another network.
- Check status.appfox.io for an active incident.
- If only your network is affected, ask IT to check the firewall.
App Not Loading
An AppFox app does not open inside Jira or Confluence, or its screens stay blank.
- Check the app is installed and enabled in the Atlassian admin settings.
- Check the app version supports your Jira or Confluence version.
- Refresh the page, and check the app's own error log for the first error.
Login Issues
Sign-in to the AppFox account or portal is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account that holds your licence, not a personal Atlassian account.
- Try a private window to rule out an old session.
License Error
An app shows a licence message, such as an expired or missing licence.
- Check the licence is active and has not expired, in the licence screen.
- Check the licence matches the product and the number of users.
- Ask your Atlassian administrator to refresh the licence, then restart the app.
- If it still shows an error, contact support with the last four characters of the licence key only.
Support Portal Down
The support portal does not load, so you cannot open a case.
- Try a private window and another network.
- Check status.appfox.io.
- If the portal stays down, contact your account contact, if you have one, with the time.
Slow Performance
Pages or documents in the app load slowly, often with a very large space or page tree.
- Narrow the view to one space or one page tree.
- Close other tabs and reload.
- If it is slow for everyone, check the Atlassian and AppFox status pages.
API Error
Calls to an AppFox app's API fail or return an error.
- Check the status code. A 401 or 403 means the token or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side or app-side problem.
- Confirm the token has not been revoked, and that it has the permission the call needs.
- Retry with a growing delay.
Still not working?
If it still does not work, contact your Atlassian administrator first, since they manage apps and licences. For a platform-wide problem, contact AppFox support through the help option on the AppFox website. Have the app name and version, your Jira or Confluence version, the exact error text, and the time it started with your time zone. Do not send full licence keys or access tokens in a support message. Live incident updates are on status.appfox.io.
Most app problems come from a version mismatch, a licence or a sign-in, and they usually clear once that is corrected. The status page shows live platform incidents, so you can see whether the problem is on AppFox's side.
Frequently asked questions about Appfox
Is Appfox down right now?
No. Based on the latest status data on this page, Appfox (appfox.io) is up and running normally.
What should I do if Appfox is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for appfox.io, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How many people reported problems with Appfox recently?
No user reports about Appfox were submitted in the last 48 hours.
How do I report a problem with Appfox?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Appfox status page?
The official status page for Appfox is status.appfox.io.
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