Incident History for Alvys
A complete log of all past incidents, outages, and scheduled maintenance.
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Alvys - Increased Error Rates
Resolved
Affected Components
Resolved
on Aug 13, 2025
The issue has been identified and the system auto-healing logic has successfully recovered all traffic.
Monitoring
on Aug 13, 2025
The issue has been identified and the system auto-healing logic has kicked in. All traffic should be recovered shortly.
Alvys - Monitoring Recovery
Monitoring
Affected Components
Monitoring
on Aug 13, 2025
The issue has been identified and the system auto-healing logic has kicked in. All traffic is being monitored for recovery.
Alvys - Increased Error Rates
Investigating
Investigating
on Aug 13, 2025
Investigating reports of customers experiencing higher rates of errors on Web Portal (app.alvys.com) and API.
Alvys Incident - Issue with adding accessorials to Company Drivers - 7 July 2025
Resolved
Affected Components
Resolved
on Aug 5, 2025
A postmortem has been published for an incident affecting the Web Portal (app.alvys.com) on July 7, 2025.
Alvys Incident - Public API Authentication Failures - 4 July 2025
Resolved
Affected Components
Resolved
on Aug 5, 2025
API authentication failures have been addressed in a published postmortem.
Alvys Incident - Increased 500 Error Rates - 3 August 2025
Resolved
Affected Components
Resolved
on Aug 5, 2025
A postmortem for the increased 500 error rates incident has been published.
Alvys Incident - Increased 500 Error Rates - 3 August 2025
Resolved
Affected Components
Resolved
on Aug 3, 2025
Alvys Incident - Increased 500 Error Rates resolved on Aug 3, 01:05 UTC
Identified
on Aug 3, 2025
Increased 500 error rates affecting Driver App, Web Portal, and API
Investigating
on Aug 3, 2025
Alvys is experiencing increased 500 error rates, affecting multiple services.
Alvys Incident - Increased error rate affecting RateCon uploads - 30 July 2025
Resolved
Affected Components
Resolved
on Jul 30, 2025
The incident affecting RateCon uploads has been resolved.
Monitoring
on Jul 30, 2025
The issue affecting RateCon uploads has been resolved, and we are monitoring to ensure full mitigation.
Investigating
on Jul 30, 2025
Investigating an increased error rate affecting RateCon uploads due to a third-party provider issue.