Resolved

Last updated: September 18, 2026 at 06:45 PM UTC

Tokens service issue affecting end-user sessions

Affected Components

AustraliaCanadaChinaEuropeJapan

Updates

Resolved

September 18, 2026 at 06:45 PM UTC

Akamai resolved the tokens service issue from the September 16 maintenance; the rollback is complete and sessions should work normally.

Identified

September 18, 2026 at 05:20 PM UTC

Akamai identified a tokens service issue from September 16 maintenance; sessions may not be honored, requiring re-authentication, and a rollback is underway.