Status updated
Akamai Identity Cloud
aic.status.akamai.com is a status page operated by Akamai Technologies for Akamai Inference Cloud, its distributed platform for running AI inference workloads close to users at the edge, built with NVIDIA technology. The page reports the operational health of the service's components and regions, current incidents, degraded performance and scheduled maintenance, and keeps a history of past events. Customers running AI applications on Akamai use it to check availability and subscribe to updates.
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Recent User Report Trends for Akamai Identity Cloud
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What is Akamai Identity Cloud's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Akamai Identity Cloud
Recent issues reported by users from around the world.
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Performance Insights
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About Akamai Identity Cloud & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A managed SaaS status page running on competing cloud infrastructure - notable for an edge-network company trusting AWS and Cloudflare to announce its own outages.
What stands out
- Akamai, an edge/CDN vendor, delivers its status page through Amazon CloudFront and Cloudflare rather than its own network - a striking 'eat your own dog food' gap.
- The stack is almost entirely third-party: Atlassian Statuspage for content, cdnjs for assets, AWS for delivery, leaving little proprietary engineering in the incident-comms path.
- Presence of reCAPTCHA indicates a public subscription funnel, meaning the page is a customer-communication channel, not just an internal dashboard.
Technologies aic.status.akamai.com uses
- Atlassian Statuspage — Hosted Atlassian Statuspage powers the public incident feed, signalling Akamai opts for a managed SaaS status channel over a homegrown one.
- Amazon CloudFront — CloudFront fronts the status page assets, showing Akamai trusts AWS edge delivery for its own customer-facing uptime communications.
- cdnjs — cdnjs serves the page's front-end libraries, indicating the status theme pulls shared open-source CDN assets rather than self-hosting them.
- reCAPTCHA — Guards status subscription and feedback forms against bot abuse.
- Cloudflare — Additional edge and DNS security layer in front of the site.
- Amazon Web Services — Baseline cloud hosting underpinning the infrastructure.
- jQuery — Baseline JavaScript library driving Statuspage's interactive components.
- HSTS — Forces HTTPS to protect visitors reading incident updates.
How these technologies work together
- Amazon CloudFront runs on Amazon Web Services — CloudFront is an AWS service, so the whole delivery path sits inside Amazon's cloud rather than Akamai's own edge network.
- cdnjs requires jQuery — Statuspage's front end pulls jQuery from cdnjs, meaning page interactivity breaks if that third-party CDN is unavailable.
- Amazon CloudFront runs on Atlassian Statuspage — Atlassian's hosted status page is delivered through CloudFront, so Akamai's own outage notices depend on AWS edge infrastructure staying up.
- Atlassian Statuspage integrates with reCAPTCHA — reCAPTCHA secures Statuspage's email subscription and feedback forms, keeping incident notification lists free of bot signups.
- Amazon CloudFront overlaps with Cloudflare — Cloudflare and CloudFront both provide caching and edge protection here, an unusual overlap for a company that sells edge delivery.
- Atlassian Statuspage requires cdnjs — The status page inherits cdnjs-hosted libraries from its Atlassian template, adding an external dependency to every incident update.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain aic.status.akamai.com.
Domain name active since 1998
aic.status.akamai.com has been a registered domain since August 1998 — 28 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until August 2027.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Akamai Identity Cloud not working
This page is Akamai's public status page for Akamai Inference Cloud, a platform for running AI workloads close to users at the edge. It shows the health of the service's components and regions, current incidents, planned maintenance and past events. Find your symptom below. Check this page first, so you can tell whether a problem is with Akamai's service or with your own application.
Jump to what you are seeing
Login Failed
Sign-in to the Akamai Inference Cloud console is refused.
- Use the sign-in route your organisation set up, and check you are using the correct console address.
- If the password is refused, reset it through the official route and check spam.
- Try a private window to rule out an old session, then ask your administrator to confirm your access.
API Errors
Calls to the inference API fail or return an error.
- Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
- Confirm the key is current and has access to the service and region you call.
- Retry with a growing delay, and check this status page if several calls fail together.
Registration Issues
An account, project or region does not register, or it shows as pending.
- Check every required field in the registration form is complete.
- Check your company's details match the account details, and that your email address is confirmed.
- Contact your Akamai account team with the request reference and the time, if it stays pending.
Console Inaccessible
The management console does not load, or it shows an error.
- Reload in a private window, and try another browser with extensions turned off.
- Check this status page for a console incident.
- If it stays unavailable, note the page address and the time, and contact support.
Slow Response
Inference requests take much longer than expected.
- Check the region you are calling is the one closest to your users, and that it is healthy on this page.
- Check your request size, and try a smaller request to test.
- Check this status page, and report the region, the request time and the approximate delay if it stays slow.
Still not working?
Contact your Akamai account team or your organisation's administrator first, since they manage your projects and access. For a platform-wide problem, contact Akamai support through the help option in the console or on the Akamai website. Have your organisation name, the project and region, the exact error text, the request reference if you have one, and the time with your time zone. Never send passwords, API keys or customer data in a support message. Live incident updates are on aic.status.akamai.com.
Most AI-platform problems come from a region that is not healthy, a key or permission setting, or a request that is too large, and they usually clear once that is checked. The status page shows live incidents and past events, so you can see whether the problem is on Akamai's side.
Frequently asked questions about Akamai Identity Cloud
Is Akamai Identity Cloud down right now?
No. Based on the latest status data on this page, Akamai Identity Cloud (aic.status.akamai.com) is up and running normally. The most recent incident, "Tokens service issue affecting end-user sessions", was resolved (last update Sep 18, 2026).
What should I do if Akamai Identity Cloud is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for aic.status.akamai.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Akamai Identity Cloud incident?
The most recent incident on record is "Tokens service issue affecting end-user sessions", last updated on Sep 18, 2026. It has been resolved.
How many people reported problems with Akamai Identity Cloud recently?
No user reports about Akamai Identity Cloud were submitted in the last 48 hours.
How do I report a problem with Akamai Identity Cloud?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Akamai Identity Cloud status page?
The official status page for Akamai Identity Cloud is aic.status.akamai.com.
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