Incident History for Akamai Identity Cloud

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 15 loaded
Identity Cloud planned maintenance on 4 November 2026

Scheduled

Affected Components

AustraliaCanadaChinaEuropeJapan

Scheduled

on Oct 30, 2026

Scheduled Identity Cloud maintenance on November 4, 2026 at 17:00 UTC for about four hours; services expected to remain operational.

Scheduled For

Nov 4, 2026, 5:00 PM UTC to Nov 4, 2026, 9:00 PM UTC

Identity Cloud planned maintenance completed

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Oct 28, 2026

The scheduled Identity Cloud maintenance across Australia, Canada, China, Europe, Japan and other components has been completed.

Identity Cloud planned maintenance in progress

Under Maintenance

Affected Components

AustraliaCanadaChinaEuropeJapan

Under Maintenance

on Oct 28, 2026

Scheduled maintenance for Akamai Identity Cloud is currently in progress across multiple regions, with updates to follow as necessary.

Scheduled For

Oct 28, 2026, 4:00 PM UTC

Scheduled

on Oct 28, 2026

Scheduled Identity Cloud maintenance starts at 16:00 UTC on October 28, 2026, affecting Australia, Canada, China, Europe, Japan and three more components.

Scheduled For

Oct 28, 2026, 4:00 PM UTC

Scheduled

on Oct 23, 2026

Scheduled Identity Cloud maintenance on October 28, 2026 at 16:00 UTC for about four hours, adding logging improvements and removing an unused token exchange grant type.

Scheduled For

Oct 28, 2026, 4:00 PM UTC to Oct 28, 2026, 8:00 PM UTC

Identity Cloud planned maintenance completed

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Oct 21, 2026

Scheduled maintenance for Akamai Identity Cloud has been completed across affected regions.

Identity Cloud planned maintenance in progress

Under Maintenance

Affected Components

AustraliaCanadaChinaEuropeJapan

Under Maintenance

on Oct 21, 2026

Scheduled maintenance for Akamai Identity Cloud is currently in progress across multiple regions, with updates to follow.

Scheduled For

Oct 21, 2026, 4:00 PM UTC

Scheduled

on Oct 21, 2026

Scheduled Identity Cloud maintenance begins in 60 minutes, affecting Australia, Canada, China, Europe, Japan and other components.

Scheduled For

Oct 21, 2026, 4:00 PM UTC

Scheduled

on Oct 16, 2026

Identity Cloud will undergo scheduled maintenance on October 21, 2026 at 16:00 UTC for about 4 hours, with no service disruptions expected.

Scheduled For

Oct 21, 2026, 4:00 PM UTC to Oct 21, 2026, 8:00 PM UTC

Identity Cloud planned maintenance completed

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Oct 7, 2026

Scheduled Identity Cloud maintenance across Australia, Canada, China, Europe, and Japan has been completed.

Identity Cloud planned maintenance in progress

Under Maintenance

Affected Components

AustraliaCanadaChinaEuropeJapan

Under Maintenance

on Oct 7, 2026

Scheduled maintenance for Akamai Identity Cloud is currently in progress across multiple regions; updates will follow as necessary.

Scheduled For

Oct 7, 2026, 4:00 PM UTC

Scheduled

on Oct 7, 2026

Planned Identity Cloud maintenance begins in 60 minutes across Australia, Canada, China, Europe, and Japan.

Scheduled For

Oct 7, 2026, 4:00 PM UTC

Scheduled

on Oct 2, 2026

Identity Cloud will undergo scheduled maintenance on October 7, 2026 at 16:00 UTC for about 4 hours, with no disruptions expected.

Scheduled For

Oct 7, 2026, 4:00 PM UTC to Oct 7, 2026, 8:00 PM UTC

Identity Cloud planned maintenance completed

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Sep 30, 2026

The scheduled Identity Cloud maintenance has been completed across affected regions.

Identity Cloud planned maintenance in progress

Under Maintenance

Affected Components

AustraliaCanadaChinaEuropeJapan

Under Maintenance

on Sep 30, 2026

Scheduled maintenance for Akamai Identity Cloud is currently in progress across multiple regions; updates will follow as necessary.

Scheduled For

Sep 30, 2026, 4:00 PM UTC

Scheduled

on Sep 30, 2026

Planned Identity Cloud maintenance begins in 60 minutes, affecting Australia, Canada, China, Europe, Japan and other components.

Scheduled For

Sep 30, 2026, 4:00 PM UTC

Scheduled

on Sep 25, 2026

Scheduled Identity Cloud maintenance on September 30, 2026 at 16:00 UTC for about 4 hours; services remain operational with no disruptions expected.

Scheduled For

Sep 30, 2026, 4:00 PM UTC to Sep 30, 2026, 8:00 PM UTC

Tokens service issue affecting end-user sessions

Resolved

Affected Components

AustraliaCanadaChinaEuropeJapan

Resolved

on Sep 18, 2026

Akamai resolved the tokens service issue from the September 16 maintenance; the rollback is complete and sessions should work normally.

Identified

on Sep 18, 2026

Akamai identified a tokens service issue from September 16 maintenance; sessions may not be honored, requiring re-authentication, and a rollback is underway.

Identity Cloud planned maintenance completed

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Sep 16, 2026

Scheduled Identity Cloud maintenance has been completed across affected regions.

Identity Cloud planned maintenance in progress

Under Maintenance

Affected Components

AustraliaCanadaChinaEuropeJapan

Under Maintenance

on Sep 16, 2026

Scheduled maintenance for Akamai Identity Cloud is currently in progress across multiple regions; updates will follow as necessary.

Scheduled For

Sep 16, 2026, 4:00 PM UTC

Scheduled

on Sep 16, 2026

Planned Identity Cloud maintenance starts in 60 minutes, affecting Australia, Canada, China, Europe, Japan and other components.

Scheduled For

Sep 16, 2026, 4:00 PM UTC

Scheduled

on Sep 11, 2026

Scheduled Identity Cloud maintenance on September 16, 2026 at 16:00 UTC for about 4 hours; service expected to remain operational.

Scheduled For

Sep 16, 2026, 4:00 PM UTC to Sep 16, 2026, 8:00 PM UTC

Identity Cloud Planned Maintenance

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Sep 9, 2026

The scheduled maintenance for Identity Cloud has been completed.

Scheduled

on Sep 9, 2026

Scheduled maintenance is in progress for Identity Cloud, affecting multiple regions.

Identity Cloud Planned Maintenance

Scheduled

Affected Components

AustraliaCanadaChinaEuropeJapan

Scheduled

on Sep 9, 2026

Maintenance for Identity Cloud will begin as scheduled in 60 minutes, affecting multiple regions.

Scheduled For

Sep 9, 2026, 4:00 PM UTC

Scheduled

on Sep 4, 2026

Scheduled maintenance for Identity Cloud on September 9, 2026, from 16:00 UTC for about 4 hours, with no expected disruptions.

Scheduled For

Sep 9, 2026, 4:00 PM UTC to Sep 9, 2026, 8:00 PM UTC

Identity Cloud Planned Maintenance

Completed

Affected Components

AustraliaCanadaChinaEuropeJapan

Completed

on Sep 2, 2026

The scheduled maintenance for Identity Cloud has been completed.

Scheduled

on Sep 2, 2026

Scheduled maintenance for Identity Cloud is in progress, affecting multiple regions.

    Incident History for Akamai Identity Cloud