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Adaptavist is a technology solutions and consulting company best known for its work with the Atlassian ecosystem. It builds popular Atlassian Marketplace apps such as ScriptRunner, which extends Jira and Confluence with automation and scripting, and offers consulting, licensing, managed services and training for Atlassian, GitLab, AWS, Slack and Monday.com. Adaptavist helps organisations with cloud migrations, agile transformation, DevOps, ITSM and digital workplace initiatives, enabling teams to work more effectively with their collaboration tools.
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Recent User Report Trends for Adaptavist
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What is Adaptavist's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
User Reports for Adaptavist
Recent issues reported by users from around the world.
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Performance Insights
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About Adaptavist & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A privacy-conscious, analytics-driven marketing site built on a modern Next.js and React edge stack with Material-UI.
What stands out
- Uses a headless/edge architecture with Vercel while retaining some PHP, suggesting a phased migration from legacy systems.
- Combines TrustArc consent with Segment and Crazy Egg to balance compliance and behavioral analytics.
- Adopts Material-UI for rapid, consistent UI development, typical of B2B tech marketing sites.
Technologies adaptavist.com uses
- Material UI — Material Design React component library accelerating development of a consistent, accessible interface.
- Next.js — React framework for server-side rendering and static generation, improving SEO and performance for content-heavy pages.
- Webpack — Module bundler packaging the React application assets.
- Segment — Customer data platform centralizing analytics and marketing data streams for personalized journeys.
- Vercel — Hosting and edge platform for the Next.js frontend, enabling fast global delivery and preview deployments.
- Format — Likely a formatting or media handling utility, standardizing content presentation across the site.
- React — Core library for building interactive UI components.
- TrustArc — Consent management platform ensuring GDPR and CCPA compliance, reflecting a UK-based B2B audience's privacy expectations.
- Crazy Egg — Heatmapping and session recording tool, indicating investment in conversion rate optimization and user behavior analysis.
- PHP — Legacy backend scripting likely powering older pages or integrations.
- HSTS — HTTP Strict Transport Security forces secure HTTPS connections.
How these technologies work together
- Next.js requires React — Next.js is built on React, enabling server rendering and static generation for this site.
- Next.js runs on Vercel — Vercel hosts Next.js, providing edge rendering and automatic scaling for global performance.
- Material UI requires React — Material-UI components depend on React, speeding up consistent interface development.
- Next.js requires Webpack — Next.js uses webpack internally to bundle client and server assets efficiently.
- Segment integrates with TrustArc — Segment integrates with TrustArc to respect user consent before firing analytics events.
- Format works alongside Next.js — Format utilities complement Next.js content rendering, standardizing output or handling media presentation.
- Crazy Egg integrates with Segment — Crazy Egg receives user behavior data through Segment, enabling heatmaps and session insights.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain adaptavist.com.
Domain name active since 2005
adaptavist.com has been a registered domain since May 2005 — 21 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until May 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified August 2026.
How to fix Adaptavist not working
Adaptavist builds apps for Atlassian products, such as ScriptRunner for Jira and Confluence, and provides licensing, support and consulting. Atlassian administrators and app users use its products. Find your symptom below. Most problems come from a licence, an app version that does not match your Atlassian version, a sign-in, or the Adaptavist site itself.
Jump to what you are seeing
- Website Down
- App Not Working
- Login Failed
- Documentation Offline
- License Error
- Support Portal Down
- API Error
- ScriptRunner Error
Website Down
The Adaptavist website or its support pages do not load for you.
- Open the page in a private window and on another network.
- Check status.connect.adaptavist.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
App Not Working
An Adaptavist app in Jira or Confluence does not load, or its features fail.
- Check the app is installed and enabled in the Atlassian admin settings.
- Check the app version supports your Jira or Confluence version.
- Check the app's own error log for the first error.
- Refresh the page or restart the app, then try once more.
Login Failed
Sign-in to the Adaptavist account or support portal is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account that holds your licence, not a personal Atlassian account.
- Try a private window to rule out an old session.
Documentation Offline
The product documentation does not load.
- Reload in a private window with extensions turned off.
- Try another browser, since script blockers can stop documentation loading.
- If the documentation is offline for everyone, check the status page.
License Error
An app shows a licence error, such as an expired or missing licence.
- Check the licence is active and has not expired, in the licence screen.
- Check the licence is for the right product and the right number of users.
- Ask your administrator to refresh the licence, then restart the app.
- If it still shows an error, contact support with the last four characters of the licence key, not the full key, and the time.
Support Portal Down
The support portal does not load, so you cannot open a case.
- Try a private window and another network.
- Check status.connect.adaptavist.com.
- If the portal stays down, contact your account contact, if you have one, with the time.
API Error
Calls to an Adaptavist app's API fail or return an error.
- Check the status code. A 401 or 403 means the token or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side or app-side problem.
- Confirm the token has not been revoked, and that it has the permission the call needs.
- Retry with a growing delay.
ScriptRunner Error
A ScriptRunner script fails, or it does not run as expected.
- Open the script's log and read the first error. It usually names the line or the call that failed.
- Check the script still matches the Jira or Confluence fields and workflows it uses.
- Test the script on a copy or a test project before changing a live workflow.
- If the error is in the app itself, send the app version, your Jira or Confluence version and the error text to support.
Still not working?
If it still does not work, contact your Atlassian administrator first, since they manage apps and licences. For a platform-wide problem, contact Adaptavist support through the help option on the Adaptavist website. Have the app name and version, your Jira or Confluence version, the exact error text, and the time it started with your time zone. Do not send full licence keys or access tokens in a support message. Live incident updates are on status.connect.adaptavist.com.
Most app problems come from a version mismatch, a licence or a script that needs a check, and they usually clear once that is corrected. The status page shows live platform incidents, so you can see whether the problem is on Adaptavist's side.
Frequently asked questions about Adaptavist
Is Adaptavist down right now?
No. Based on the latest status data on this page, Adaptavist (adaptavist.com) is up and running normally. The most recent incident, "Listeners and Post Functions Experiencing Delayed Execution", was resolved (last update Oct 27, 2026).
What should I do if Adaptavist is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for adaptavist.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Adaptavist incident?
The most recent incident on record is "Listeners and Post Functions Experiencing Delayed Execution", last updated on Oct 27, 2026. It has been resolved.
How many people reported problems with Adaptavist recently?
No user reports about Adaptavist were submitted in the last 48 hours.
How do I report a problem with Adaptavist?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Adaptavist status page?
The official status page for Adaptavist is status.connect.adaptavist.com.
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