Incident History for Adaptavist
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedListeners and Post Functions Experiencing Delayed Execution
Resolved
Affected Components
Resolved
on Oct 27, 2026
The incident is resolved after Atlassian's fix was applied; please report any further problems.
Update
on Oct 27, 2026
Work continues on a fix for delayed execution of listeners and post functions in ScriptRunner Cloud apps.
Monitoring
on Oct 27, 2026
Delivery times have improved and the service is more stable; monitoring continues for ScriptRunner Jira and Confluence Cloud.
Monitoring
on Oct 26, 2026
Event delivery delays detected again; monitoring continues for ScriptRunner Jira and Confluence Cloud.
ScriptRunner for Confluence authentication errors with Cloud APIs
Resolved
Affected Components
Resolved
on Oct 27, 2026
The authentication issues affecting ScriptRunner for Confluence Cloud installations are now resolved, and root cause analysis with Atlassian continues.
Monitoring
on Oct 27, 2026
A fix deployed at 13:19 UTC is mitigating authentication errors; affected installations should recover within an hour.
Identified
on Oct 27, 2026
A potential fix has been rolled out for ScriptRunner for Confluence Cloud authentication errors; more information will follow once resolution is confirmed.
Update
on Oct 27, 2026
Progress made identifying the issue causing ScriptRunner for Confluence Cloud authentication failures; potential fixes are being worked on with Atlassian.
... and 2 more update(s). Click to view the full timeline.
ScriptRunner validators and conditions enforcement resolved
Resolved
Affected Components
Resolved
on Oct 26, 2026
The incident affecting ScriptRunner for Jira Cloud validators and conditions has been resolved.
Post function delayed execution still awaiting Atlassian fix
Investigating
Affected Components
Investigating
on Oct 21, 2026
Atlassian fix for Jira expression conditions failing with "Action N is invalid" expected early next week; further update pending confirmation.
Investigating
on Oct 20, 2026
Jira expression conditions still fail with "Action N is invalid" while Atlassian investigates and works toward a fix under ECO-1851.
Update
on Oct 20, 2026
Post function execution remains delayed while a fix is awaited from Atlassian under Forge platform defect ECO-1848.
Loss of events for multiple US customers
Resolved
Affected Components
Resolved
on Oct 20, 2026
A US service froze on Oct 17 and Oct 18, losing some events for a few customers; the incident is resolved.
ScriptRunner validators/conditions still broken after fix
Monitoring
Affected Components
Monitoring
on Oct 16, 2026
A fix prevents new occurrences, but previously affected ScriptRunner validators and conditions remain broken while Atlassian identifies impacted customers.
Workflow edit page failing to load
Resolved
Affected Components
Resolved
on Oct 15, 2026
The Workflow edit page loading issue has been resolved; contact support if problems persist.
Monitoring
on Oct 13, 2026
A fix has been implemented for the workflow edit page loading issue and the service is being closely monitored.
Identified
on Oct 10, 2026
Fix in progress with Atlassian for disabled ScriptRunner validators and conditions being enforced again after workflow edits.
Behaviours list fails to load for some customers
Resolved
Affected Components
Resolved
on Oct 15, 2026
The incident is resolved; monitoring confirms the behaviours list is loading normally again.
Monitoring
on Oct 14, 2026
A fix has been deployed for Behaviours failing to load due to payload size exceeding the Forge 5MB limit, and monitoring continues.
Identified
on Oct 14, 2026
Root cause identified for Behaviours list failing to load due to payload exceeding Forge 5MB limit; fix in progress.
Identified
on Oct 13, 2026
Cause identified for Behaviours list failing to load due to payload exceeding Forge 5MB limit; fix in progress.
Jira expression conditions fail with "Action N is invalid
Identified
Affected Components
Identified
on Oct 12, 2026
Root cause identified: Atlassian Forge platform defect causes delayed delivery of script listeners and workflow post functions to ScriptRunner.
Identified
on Oct 12, 2026
Delays caused by Atlassian sending events late; awaiting their fix.
Identified
on Oct 9, 2026
Root cause identified for disabled ScriptRunner validators and conditions being enforced again after workflow edits; fix in progress with Atlassian.
Identified
on Oct 8, 2026
Workflow post functions are executing late because Atlassian's Forge platform is delivering invocation events late; raised with Atlassian.
Jira expression conditions fail with "Action N is invalid
Identified
Affected Components
Identified
on Oct 12, 2026
Root cause identified: Atlassian Jira Cloud defect causes ScriptRunner transition conditions to fail when the transition screen sets a checked field.
Identified
on Oct 12, 2026
Correction: prior update was for a different incident; this incident remains open while we work with Atlassian on a fix.
Identified
on Oct 12, 2026
Root cause identified: Atlassian Jira Cloud defect re-evaluates Forge workflow conditions against transition screen values, causing transitions to fail.
ScriptRunner Admin Pages Not Loading
Resolved
Affected Components
Resolved
on Oct 12, 2026
The ScriptRunner admin pages not loading incident has been resolved.
Monitoring
on Oct 12, 2026
A fix has been implemented for ScriptRunner admin pages not loading, and we are monitoring the results.
Identified
on Oct 12, 2026
Root cause identified; issue affects only Connect admin pages, with Forge admin pages available as a workaround.
Investigating
on Oct 12, 2026
Admin pages are not loading for a subset of customers; a fix is being investigated.
Script listener runs lost in US
Resolved
Affected Components
Resolved
on Oct 6, 2026
Script listeners timed out in the US on Oct 2-3 due to a customer event spike; incident is resolved.
EU event processor froze, losing customer events
Resolved
Affected Components
Resolved
on Oct 6, 2026
Event processor EU froze on 2nd October, losing events for multiple customers; incident is now resolved.
Enhanced Search filters may be overwritten
Resolved
Affected Components
Resolved
on Oct 5, 2026
Incident resolved; recovery complete and retrievable Enhanced Search filter queries restored, though a small number of filters could not be recovered.
Identified
on Oct 1, 2026
Data recovery is underway for overwritten Enhanced Search filters and is expected to complete in a few days.
Identified
on Oct 1, 2026
Enhanced Search filters containing JQL keywords are being overwritten; team is working to restore affected filters.
Workflow edit page failing to load
Identified
Affected Components
Identified
on Oct 2, 2026
Team continues working on a fix for workflows with large scripts failing to load; workaround advised.
Identified
on Oct 1, 2026
Team continues working on a fix for workflows with large scripts failing to load; workaround advised.
Identified
on Oct 1, 2026
Issue identified as post functions with very large scripts; team is actively working on a solution.
Identified
on Sep 30, 2026
Adaptavist has identified the workflow edit page loading issue and reported it to Atlassian for resolution.
... and 2 more update(s). Click to view the full timeline.