Incident History for ActiveCampaign

A complete log of all past incidents, outages, and scheduled maintenance.

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ActiveCampaign - Resolved

Resolved

Affected Components
US Region - CRMUS Region - Webhooks

Resolved

on Aug 12, 2025

Engineers have resolved the issue affecting syncing connected emails. The service to connected emails has been restored. The components affected were US Region - CRM and US Region - Webhooks.

Monitoring

on Aug 12, 2025

Engineers have identified an issue affecting syncing connected emails. ActiveCampaign engineering is working to resolve the problem causing platform syncing issues to connected emails. We are continuing to monitor for any further issues.

Investigating

on Aug 12, 2025

Engineers have identified an issue affecting syncing connected emails. ActiveCampaign engineering is working to resolve the problem causing platform syncing issues to connected emails.

ActiveCampaign - Monitoring

Monitoring

Affected Components
US Region - CRMUS Region - Webhooks

Monitoring

on Aug 12, 2025

Engineers have resolved the issue affecting syncing connected emails and are now monitoring the impacted service. The root cause has been addressed, and normal functionality is being restored.

Identified

on Aug 12, 2025

Engineers have identified the issue affecting syncing connected emails and are working towards a resolution. The root cause is being addressed to restore normal functionality.

Investigating

on Aug 12, 2025

Engineers have identified an issue affecting syncing connected emails. The investigation is ongoing to determine the root cause and resolution.

ActiveCampaign Incident - WhatsApp Delivery Delay - 4 August 2025

Resolved

Affected Components
Message Sending Availability - WhatsApp

Resolved

on Aug 5, 2025

The incident involving WhatsApp message delivery delays has been resolved.

Investigating

on Aug 4, 2025

Engineers are investigating a partial delay in sending/receiving WhatsApp messages from our system.