Incident History for Acquia
A complete log of all past incidents, outages, and scheduled maintenance.
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Acquia Cloud Next - Monitoring
Monitoring
Affected Components
Monitoring
on Aug 13, 2025
The solution to address the issue impacting services across Acquia Cloud Next Applications has been implemented. Our team is now actively monitoring the environment to ensure stability and confirm that services are fully restored.
Investigating
on Aug 13, 2025
Acquia has detected impairment of services for Acquia Cloud Next applications. Our team is actively investigating the issue to restore the services as quickly as possible.
Acquia Cloud Next - Impairment Identified
Identified
Affected Components
Identified
on Aug 13, 2025
Acquia has identified the root cause of the impairment impacting services across Acquia Cloud Next Applications. Our team is actively working to implement a solution and restore services.
Acquia Inc Incident - Acquia has detected a temporary service interruption in Acquia Search services - 28 July 2025
Resolved
Affected Components
Resolved
on Jul 28, 2025
All services have been restored after a temporary interruption in Acquia Search.
Monitoring
on Jul 28, 2025
We have deployed a fix for the issue impacting Search Index creation for Solr 8 stacks and Acquia Search services are now fully resumed.
Identified
on Jul 28, 2025
Acquia Search services are experiencing a temporary interruption and the root cause has been identified.
Investigating
on Jul 28, 2025
Customers are unable to create search indexes for Solr8 configsets due to an interruption in Acquia Search services.
Acquia Inc Incident - Acquia has detected an SSL certificate issue with customer authentication. - 28 July 2025
Resolved
Affected Components
Resolved
on Jul 28, 2025
All affected services have been restored after an SSL certificate issue with customer authentication.
Monitoring
on Jul 28, 2025
A fix has been deployed to address the Content Hub sync issues caused by SSL certificate errors, and services have now resumed. We are continuing to monitor performance at this time.
Investigating
on Jul 28, 2025
Content Hub sync issues caused by SSL certificate errors are affecting authentication for Drupal applications in specific regions.
Investigating
on Jul 28, 2025
Acquia is investigating an SSL certificate issue affecting the Content Hub service, causing authentication errors in ap-southeast-2 and eu-central-1 regions.