Resolved
Last updated: September 18, 2026 at 02:29 PM UTC
BT SMS delivery failures and rejections
Affected Components
Accurx Patient Facing Services
Updates
Resolved
September 18, 2026 at 02:29 PM UTC
BT confirmed the issue is fully resolved; SMS delivery through custom BT gateways is back to normal with no further rejections.
Monitoring
September 17, 2026 at 03:57 PM UTC
Continuing to work with upstream provider on intermittent BT SMS delivery rejections; impact limited, most practices operating normally.
Monitoring
September 17, 2026 at 09:14 AM UTC
Minor uptick in SMS delivery rejections through BT gateways; escalated to BT and actively monitored.