Resolved

Last updated: August 7, 2026 at 12:14 PM UTC

IT Service Desk and Service Desk unavailable

Affected Components

WebID Services - IT Service Desk

Updates

Resolved

August 7, 2026 at 12:14 PM UTC

The incident affecting IT Service Desk has been resolved.

Monitoring

August 7, 2026 at 11:49 AM UTC

Atlassian has implemented a fix, and IT Service Desk services are available again. We are monitoring the situation.

Investigating

August 7, 2026 at 11:41 AM UTC

The incident is still under investigation, affecting the IT Service Desk due to an Atlassian disruption.

Monitoring

August 7, 2026 at 11:33 AM UTC

We are experiencing an outage affecting both the IT Service Desk and the Service Desk due to an Atlassian disruption, and we are monitoring the situation.