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Wavy Global down?
Wavy is a Latin American company, part of Sinch, specialising in conversational messaging and mobile engagement. It helps brands communicate with customers through SMS, WhatsApp Business, RCS and other messaging channels, supporting use cases like notifications, authentication codes, marketing campaigns and customer service. Wavy offers APIs, chatbot building tools and a platform for managing conversations at scale, with strong carrier connections in Brazil and across the region. Businesses use it to reach consumers on the channels they already use every day.
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Recent User Report Trends for Wavy Global
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What is Wavy Global's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Wavy Global
Recent issues reported by users from around the world.
No user reports for Wavy Global in the last 30 days.
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Performance Insights
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About Wavy Global & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A Cloudflare-protected, bot-aware edge delivery stack for a low-latency business messaging platform.
What stands out
- The stack delegates edge security, bot mitigation, and transport optimization to Cloudflare, suggesting a lean internal team focused on core messaging features.
- HTTP/3 indicates a focus on mobile and real-time communication performance, important for a business messaging platform.
Technologies wavy.global uses
- Cloudflare — CDN, DDoS protection, and global acceleration.
- Cloudflare Bot Management — Protects messaging APIs and user engagement endpoints from automated abuse and fraud, critical for a business communication platform.
- HTTP/3 — Modern transport for lower latency and better reliability.
How these technologies work together
- Cloudflare runs on Cloudflare Bot Management — Cloudflare Bot Management is a Cloudflare service, so it requires the Cloudflare edge platform to operate.
- Cloudflare integrates with HTTP/3 — Cloudflare terminates HTTP/3, enabling faster, more resilient connections for global users of the communication platform.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain wavy.global.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Go Daddy Secure Certificate Authority - G2.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by SINCH BR S/A
Served from professional infrastructure located in Brazil.
Records last verified August 2026.
How to fix Wavy Global not working
Wavy sends business messages such as SMS, WhatsApp messages and one-time codes, mostly for companies in Latin America. A problem usually shows up on the website, in the API calls, or in the app. The button labels are kept as they appear on the site: Sitio Web means website, APIs means APIs, and Aplicativos means apps.
Jump to what you are seeing
Sitio Web
'Sitio Web' is the Spanish label for the website. The Wavy website does not load for you.
- Open the site in a private window and on another network.
- Check status.wavy.global for an active incident.
- If it only fails on your company network, ask your IT team whether a firewall is blocking it.
APIs
Calls to the Wavy APIs fail or return an error.
- Check the status code. A 401 or 403 means the credentials are wrong or not allowed, a 429 means too many calls, and a 5xx means a platform-side problem.
- Confirm your API credentials have not been changed or revoked.
- Retry with a growing delay instead of repeating the request at once.
- Check status.wavy.global if several calls fail together.
Aplicativos
'Aplicativos' means apps. The Wavy app does not open, or it shows an error when you use it.
- Close the app and open it again, then check your connection.
- Update the app to the latest version.
- Sign out and back in. If that fails, ask your administrator to check your user's access.
- If colleagues can use the app and you cannot, the problem is most likely on your device, so try another device.
Messages Not Delivered
Messages are sent but do not reach the customer, or they arrive late. The usual causes are the number format, the sender name or a carrier filter.
- Check the phone number is complete and includes the country code.
- Check the delivery report for an error code. It tells you whether a carrier rejected the message.
- Test with one number you control to see whether one channel or every message is affected.
Still not working?
If it still does not work, contact Wavy support through the help option in your account or on the Wavy website. Have your company name, the channel affected (SMS, WhatsApp or another), the message or delivery reference, the exact error text, and the time it started with your time zone. Live incident updates are on status.wavy.global.
Most messaging problems come from a number format, a sender setting or a delivery report you can read, and they clear once that detail is corrected. The status page shows the live state of the platform, so you can see whether a problem is on Wavy's side.
Frequently asked questions about Wavy Global
Is Wavy Global down right now?
No. Based on the latest status data on this page, Wavy Global (wavy.global) is up and running normally. The most recent incident, "Partial outage on Mexico - Telcel", was resolved (last update Sep 1, 2026).
What should I do if Wavy Global is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for wavy.global, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Wavy Global incident?
The most recent incident on record is "Partial outage on Mexico - Telcel", last updated on Sep 1, 2026. It has been resolved.
How many people reported problems with Wavy Global recently?
No user reports about Wavy Global were submitted in the last 48 hours.
How do I report a problem with Wavy Global?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Wavy Global status page?
The official status page for Wavy Global is status.wavy.global.
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