Resolved
Last updated: September 29, 2026 at 07:18 PM UTC
Secure Reader loading issue for some users
Affected Components
Virtru Secure Reader
Updates
Resolved
September 29, 2026 at 07:18 PM UTC
The Secure Reader perpetual loading issue is resolved; affected users should close all Virtru tabs and retry the original Unlock Message email.
Monitoring
September 29, 2026 at 03:43 PM UTC
A fix is in place for Secure Reader users who saw a perpetual loading page; the situation is being monitored.
Monitoring
September 29, 2026 at 03:43 PM UTC
A fix is in place for Secure Reader users who saw a perpetual loading page; the situation is being monitored.