Resolved

Last updated: September 29, 2026 at 07:18 PM UTC

Secure Reader loading issue for some users

Affected Components

Virtru Secure Reader

Updates

Resolved

September 29, 2026 at 07:18 PM UTC

The Secure Reader perpetual loading issue is resolved; affected users should close all Virtru tabs and retry the original Unlock Message email.

Monitoring

September 29, 2026 at 03:43 PM UTC

A fix is in place for Secure Reader users who saw a perpetual loading page; the situation is being monitored.

Monitoring

September 29, 2026 at 03:43 PM UTC

A fix is in place for Secure Reader users who saw a perpetual loading page; the situation is being monitored.