Resolved

Last updated: October 1, 2026 at 07:00 PM UTC

Degraded performance in Axiom for subset of users

Affected Components

Axiom AUAxiom EUAxiom US

Updates

Resolved

October 1, 2026 at 07:00 PM UTC

The incident affecting Axiom US, EU, and AU has been resolved.

Monitoring

October 1, 2026 at 05:10 PM UTC

A fix has been implemented for degraded Axiom performance affecting a subset of users, and results are being monitored.

Investigating

October 1, 2026 at 03:39 PM UTC

Veracross continues investigating degraded performance in Axiom affecting a subset of users across US, EU, and AU.

Investigating

October 1, 2026 at 03:38 PM UTC

We are investigating reports of degraded performance in Axiom affecting a subset of users.