Resolved

Last updated: September 10, 2026 at 04:57 PM UTC

External ticketing system outage delays IT tickets

Affected Components

Administrative WorkdayService PortalVassarOne single sign on (SSO)Workday

Updates

Resolved

September 10, 2026 at 04:57 PM UTC

The external ticketing system outage has been resolved and all functionality restored.

Identified

September 10, 2026 at 03:39 PM UTC

An external ticketing system outage is delaying tickets reaching the IT Service Desk; the incident has been identified.

Scheduled For

Sep 10, 2026, 3:32 PM UTC

Resolved

September 10, 2026 at 02:56 PM UTC

The OneLogin issue has been resolved and all functionality has been restored.

Identified

September 9, 2026 at 02:06 PM UTC

An external OneLogin outage has been identified, preventing logins to OneLogin and other systems. Updates will follow.

Identified

September 9, 2026 at 01:34 PM UTC

An external Workday outage has been identified, preventing users from logging in. Updates will follow as more information becomes available.