Resolved

Last updated: October 13, 2026 at 06:30 AM UTC

3D Secure authentication issues

Affected Components

Credit Card Processing

Updates

Resolved

October 13, 2026 at 06:30 AM UTC

3D Secure authentication issues are resolved; the fix has held since 03:20 UTC and service is operating normally.

Monitoring

October 13, 2026 at 04:17 AM UTC

A fix has been implemented for 3D Secure authentication issues and we are monitoring results to confirm resolution.

Investigating

October 13, 2026 at 02:46 AM UTC

Investigation continues into 3D Secure authentication issues affecting a subset of customers on Credit Card Processing.

Investigating

October 13, 2026 at 12:27 AM UTC

3D Secure authentication is experiencing issues for a subset of customers; investigation is ongoing with the 3DS provider.

    Incident: 3D Secure authentication issues