Resolved

Last updated: October 20, 2026 at 02:57 AM UTC

3D Secure transactions slow or failing

Affected Components

Credit Card Processing

Updates

Resolved

October 20, 2026 at 02:57 AM UTC

3D Secure response times have been normal since 01:54 UTC and the incident is resolved.

Monitoring

October 20, 2026 at 02:21 AM UTC

A fix has been implemented for 3D Secure transaction issues and teams are monitoring the results.

Monitoring

October 20, 2026 at 02:02 AM UTC

Teams are actively in talks about the ongoing 3D Secure delays, with a further update expected soon.

Monitoring

October 20, 2026 at 12:58 AM UTC

The source of 3D Secure delays has been identified as an external authentication service, and the issue is being monitored closely.

Investigating

October 20, 2026 at 12:09 AM UTC

Some 3D Secure transactions are processing slowly and may be delayed or fail; the issue is under investigation.