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Torq is an AI-driven security hyperautomation platform for security operations centers. It connects with hundreds of security tools such as SIEM, EDR, email security and identity providers, and uses no-code and AI-generated workflows to automate alert triage, investigation, remediation and case management. Torq's AI agents can analyse threats and take action autonomously, reducing analyst workload and response times. Security teams at enterprises and managed security providers use Torq to scale operations, eliminate manual tasks and improve protection.
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Recent User Report Trends for Torq
Aggregated reports in the last 48 hours.
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What is Torq's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Torq
Recent issues reported by users from around the world.
No user reports for Torq in the last 30 days.
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Performance Insights
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain torq.io.
DNS managed by Google
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified August 2026.
How to fix Torq not working
Torq is a security automation platform for security operations teams. It connects to security tools, runs automated workflows, and handles alert triage and case work. Analysts and administrators use it. Find your symptom below. Workflows can take real actions on systems, so check what a workflow will do before you run it again.
Jump to what you are seeing
Website Down
The Torq website or console does not load for you.
- Open the page in a private window and on another network.
- Check status.torq.io for an active incident.
- If only your network is affected, ask IT to check the firewall.
Workflows Not Running
A workflow does not start, stays queued, or stops partway through.
- Check the workflow is switched on and its trigger is set to the right source.
- Read the run log for the step where it stopped, and the error on that step.
- Check the connected tool for that step is online and its login has not expired.
- Check status.torq.io for an incident before you rerun. Rerunning a step that has already acted can repeat its action.
Login Failed
Sign-in is refused. Check you are using your company login, such as single sign-on.
- Use the sign-in route your company set up.
- If the message says the password is wrong, reset it and check spam.
- Ask your administrator to confirm your role allows access to the workflows you need.
API Down
Calls to the Torq API fail or time out.
- Check the status code. A 401 or 403 means the key or permission is wrong, a 429 means too many calls, and a 5xx means a platform-side problem.
- Confirm the API key has not been changed or revoked.
- Retry with a growing delay, and do not trigger the same action twice when you retry.
- Check status.torq.io if several calls fail together.
Integration Issues
A connection to one of the security tools stops sending or receiving data.
- Check the integration is still connected, and that its login or API key has not expired.
- Check the tool's own logs for an error, such as a permission that was removed.
- Test the integration with one non-critical item before relying on it again.
Dashboard Error
A dashboard or case page shows an error or does not load.
- Reload in a private window with extensions turned off.
- Check your role allows the page you are opening.
- If one panel fails, note its name and the time.
Still not working?
If it still does not work, contact your Torq administrator first, since they manage workflows and integrations. For a platform-wide problem, contact Torq support through the help option in the platform or on torq.io. Have your workspace name, the workflow or case ID, the exact error text, and the time it started with your time zone. Never send credentials or secrets in a support message. Live incident updates are on status.torq.io.
Most automation problems come from a trigger, a connection or a permission, and they usually clear once that one item is corrected. The status page shows live platform incidents, so you can see whether the problem is on Torq's side.
Frequently asked questions about Torq
Is Torq down right now?
No. Based on the latest status data on this page, Torq (torq.io) is up and running normally. The most recent incident, "Accelerated steps failing due to Google Cloud incident", was resolved (last update Oct 9, 2026).
What should I do if Torq is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for torq.io, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Torq incident?
The most recent incident on record is "Accelerated steps failing due to Google Cloud incident", last updated on Oct 9, 2026. It has been resolved.
How many people reported problems with Torq recently?
No user reports about Torq were submitted in the last 48 hours.
How do I report a problem with Torq?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Torq status page?
The official status page for Torq is status.torq.io.
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