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TCP Software is a US provider of workforce management solutions, including time and attendance, employee scheduling, leave management and absence tracking. Its products, such as TimeClock Plus and Humanity, help organisations track employee hours accurately with time clocks and mobile apps, create schedules, manage compliance with labor laws, and integrate with payroll systems. TCP serves public sector organisations, K-12 schools, higher education, healthcare and businesses, helping them control labor costs and reduce administrative work.
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Recent User Report Trends for Tcpsoftware
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What is Tcpsoftware's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Tcpsoftware
Recent issues reported by users from around the world.
No user reports for Tcpsoftware in the last 30 days.
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About Tcpsoftware & Technical Insights
What this service does and the technologies behind it.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain tcpsoftware.com.
Secure, encrypted connection
Everything sent to this site is encrypted, using a valid certificate from Google Trust Services.
Domain name active since 2020
tcpsoftware.com has been a registered domain since August 2020 — 6 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2029
The owner has kept this domain secured until August 2029.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare, Inc.
Served from professional infrastructure located in Canada.
Records last verified September 2026.
How to fix Tcpsoftware not working
TCP Software provides workforce management software for scheduling, time tracking, time clocks and absence management. Managers and employees use it to plan shifts, record hours and request leave. Find your symptom below. Most problems come from a sign-in, a schedule or timesheet setting, a time clock device, or the platform itself. Check that your hours or schedule were saved before you assume they are lost.
Jump to what you are seeing
Website
The TCP Software website does not load for you.
- Open the page in a private window and on another network.
- Check status.tcpsoftware.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login
Sign-in is refused.
- If the message says the password is wrong, reset it through the official route and check spam.
- Check you are using your work account and that it is active.
- Try a private window to rule out an old session.
Scheduling
Shifts do not show, or they cannot be changed.
- Check the date range and the team you have selected.
- Check you have permission to edit that schedule.
- Check status.tcpsoftware.com, and report the team name and the time to your manager.
Time Tracking
Hours do not record, or a timesheet does not save.
- Check the clock-in or clock-out was saved, and that the time shown is correct.
- Save the timesheet again after reloading, so you do not lose your entry.
- Check status.tcpsoftware.com, and tell your manager the date and time of the missing hours.
Time Clock
A time clock device does not record punches.
- Check the device has power and a working connection to the network.
- Restart the device once, and check its clock shows the right time.
- Check status.tcpsoftware.com, and record hours by the usual manual route until the device works.
Absence Management
A leave request does not submit, or its balance looks wrong.
- Check the dates and the leave type, and that the request is not already pending.
- Check your leave balance, and ask your manager if it looks wrong.
- Check status.tcpsoftware.com, and send the request again once it loads.
Support Contact
The support contact form or details do not work.
- Use the help option in the platform, or the contact details on the TCP Software website.
- Check your account details are correct before you send the form.
- Check status.tcpsoftware.com, and call your organisation's administrator if the form stays broken.
Chat
The chat window does not open, or messages do not send.
- Reload in a private window, and check your connection.
- Turn off any extension that may block the chat window.
- Check status.tcpsoftware.com, and use email or phone if the chat stays unavailable.
Still not working?
Contact your manager or your organisation's TCP Software administrator first, since they manage schedules, timesheets and access. For a platform-wide problem, contact TCP Software support through the help option in the platform or on its website. Have your organisation name, the team or timesheet date, the exact error text, and the time with your time zone. Never send passwords or personal details in a support message. Live incident updates are on status.tcpsoftware.com.
Most workforce-software problems come from a sign-in, a saved timesheet or a device setting, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on TCP Software's side.
Frequently asked questions about Tcpsoftware
Is Tcpsoftware down right now?
No. Based on the latest status data on this page, Tcpsoftware (tcpsoftware.com) is up and running normally. The most recent incident, "TimeClock Plus Period Export Errors", was resolved (last update Aug 26, 2026).
What should I do if Tcpsoftware is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for tcpsoftware.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Tcpsoftware incident?
The most recent incident on record is "TimeClock Plus Period Export Errors", last updated on Aug 26, 2026. It has been resolved.
How many people reported problems with Tcpsoftware recently?
No user reports about Tcpsoftware were submitted in the last 48 hours.
How do I report a problem with Tcpsoftware?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Tcpsoftware status page?
The official status page for Tcpsoftware is status.tcpsoftware.com.
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