Incident History for Superloop
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedSite outage at 48 James St, Fortitude Valley
Identified
Affected Components
Identified
5 hours ago
Superloop has identified an unplanned site outage at 48 James St, Fortitude Valley QLD 4006.
Investigating
5 hours ago
Superloop is investigating a partial service interruption at 48 James St, Fortitude Valley QLD 4006.
Planned maintenance at Pemberton Street and Victoria Road Parramatta
Under Maintenance
Affected Components
Under Maintenance
1 hour ago
Maintenance at Pemberton Street and Victoria Road Parramatta, NSW 2150 is now in progress.
Scheduled
4 hours ago
Planned maintenance at Pemberton Street and Victoria Road Parramatta, NSW 2150 begins in about 3 hours, with brief connectivity loss possible.
Scheduled For
Nov 1, 2025, 11:00 PM UTC to Nov 2, 2025, 1:00 AM UTC
Site outage at Beach Rd Apia, Samoa
Monitoring
Affected Components
Monitoring
11 hours ago
Superloop implemented a fix for the site outage at Beach Rd Apia, Samoa and is monitoring the result.
Identified
11 hours ago
Superloop is continuing to work on a fix for the site outage at Beach Rd Apia, Samoa.
Resolved
on Oct 31, 2026
Superloop reports the site outage at Beach Rd Apia, Samoa has been resolved.
Site outage at Nadi Bay, Wailoaloa Rd, Nadi, Fiji
Monitoring
Affected Components
Monitoring
14 hours ago
Superloop implemented a fix for the site outage at Nadi Bay, Wailoaloa Rd, Nadi, Fiji and is monitoring the result.
Site outage at 154-164 Horton Parade, Maroochydore
Resolved
Affected Components
Resolved
5 hours ago
Superloop reports the site outage at 154-164 Horton Parade, Maroochydore has been resolved.
Investigating
6 hours ago
Superloop is investigating a partial service interruption at 154-164 Horton Parade, Maroochydore, QLD 4558.
Site outage at 40 Hunter Street, Lewisham
Resolved
Affected Components
Resolved
14 hours ago
Superloop resolved the degraded performance incident at 40 Hunter Street, Lewisham, NSW 2049.
Monitoring
17 hours ago
Superloop implemented a fix for degraded performance at 40 Hunter Street, Lewisham and is monitoring the result.
Identified
on Oct 30, 2026
Superloop identified a site outage at 40 Hunter Street, Lewisham, NSW 2049 caused by a local power outage.
Identified
on Oct 30, 2026
Superloop identified a site outage at 40 Hunter Street, Lewisham, NSW 2049 caused by a local power outage.
Degraded performance at 18 Gailey Road St Lucia resolved
Resolved
Affected Components
Resolved
on Oct 31, 2026
Superloop reports the degraded performance incident at 18 Gailey Road St Lucia, Brisbane is now resolved.
Identified
on Oct 31, 2026
Superloop identified a power outage causing degraded performance at 18 Gailey Road, St Lucia, Brisbane.
Degraded performance at 490 Elgar Rd Box Hill
Investigating
Affected Components
Investigating
on Oct 31, 2026
Superloop is investigating degraded performance at 490 Elgar Rd Box Hill VIC 3128.
Site outage at Sigatoka, Queens Rd, Coral Coast, Fiji
Identified
Affected Components
Identified
on Oct 30, 2026
Superloop identified external works causing a site outage at Sigatoka, Queens Rd, Coral Coast, Fiji, with an ETR of 3 hours.
Investigating
on Oct 30, 2026
Superloop is investigating a partial service interruption at Sigatoka, Queens Rd, Coral Coast, Fiji.
Planned upstream maintenance in Brisbane City, Queensland
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Planned upstream provider maintenance in Brisbane City may cause brief connectivity loss of up to two hours.
Scheduled For
Nov 12, 2025, 1:00 PM UTC to Nov 12, 2025, 7:00 PM UTC
Scheduled
on Oct 30, 2026
Planned upstream provider maintenance is scheduled at 380 William Street Melbourne, with possible brief connectivity loss.
Scheduled For
Nov 12, 2025, 1:00 PM UTC to Nov 12, 2025, 7:00 PM UTC
Scheduled
on Oct 30, 2026
Planned upstream provider maintenance is scheduled at 7 McKay St, Waterford, with possible brief connectivity loss.
Scheduled For
Nov 12, 2025, 1:00 PM UTC to Nov 12, 2025, 7:00 PM UTC
Under Maintenance
on Oct 29, 2026
Upstream provider maintenance at 33 School St, Kelvin Grove is now in progress.
... and 2 more update(s). Click to view the full timeline.
Planned upstream maintenance at 111 Botany Rd, Waterloo
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Planned upstream provider maintenance is scheduled at 111 Botany Rd, Waterloo, with possible brief connectivity loss.
Scheduled For
Nov 10, 2025, 1:00 PM UTC to Nov 10, 2025, 7:00 PM UTC
Planned upstream maintenance at 33 School St, Kelvin Grove
Resolved
Affected Components
Resolved
on Oct 29, 2026
Superloop SC reports the Sigatoka, Queens Rd, Coral Coast, Fiji site outage is resolved.
Planned upstream maintenance at 33 School St, Kelvin Grove
Resolved
Affected Components
Resolved
on Oct 29, 2026
Superloop SC reports the site outage at Section 24, 30 Lahara Ave, Port Moresby has been resolved.
Planned upstream maintenance at 33 School St, Kelvin Grove
Resolved
Affected Components
Resolved
on Oct 29, 2026
Superloop SC reports the site outage at 411 Markham Rd, Lae Morobe Province, Papua New Guinea has been resolved.
Planned upstream maintenance at 33 School St, Kelvin Grove
Completed
Affected Components
Completed
on Oct 29, 2026
Superloop's emergency network-wide maintenance has completed successfully.
Completed
on Oct 29, 2026
Superloop's emergency network-wide maintenance has completed successfully.
Under Maintenance
on Oct 29, 2026
Emergency network-wide maintenance is now in progress, with brief connectivity loss of up to 30 minutes possible.
Under Maintenance
on Oct 29, 2026
Emergency network-wide maintenance is now in progress, with brief connectivity loss of up to 30 minutes possible.
... and 1 more update(s). Click to view the full timeline.