Incident History for Sunshine 811

Duo hardware token authentication issues in the US have been resolved; service is functioning normally.

Failure rate for Duo hardware token authentication has subsided on affected US deployments; monitoring continues.

Investigating partial outage affecting Duo hardware token authentication for US customers, causing intermittent failures.

Phone call authentication delivery for customers in the United States has returned to normal operation.

We are seeing recovery for phone call authentication failures in the US due to a third-party carrier disruption and are monitoring delivery.

We are investigating phone call authentication failures in the US due to a third-party carrier disruption and are monitoring the issue.