Resolved

Last updated: September 14, 2026 at 05:34 PM UTC

Webhook delivery and subscription payment delays

Affected Components

Payment API - Card PaymentsPayment API - WebhookSubscription Service

Updates

Resolved

September 14, 2026 at 05:34 PM UTC

The incident is resolved; no issues have been observed since recovery.

Monitoring

September 14, 2026 at 05:01 PM UTC

All impacted systems have recovered and delayed webhook events have been delivered; monitoring continues.

Identified

September 14, 2026 at 04:17 PM UTC

Solidgate has identified an issue causing delays in subscription payment processing and webhook delivery, and is actively working on a fix.