Resolved

Last updated: October 27, 2026 at 09:41 AM UTC

Proofpoint ingestors failing due to API errors

Affected Components

Proofpoint ingestorsTaegis XDR ingestion

Updates

Resolved

October 27, 2026 at 09:41 AM UTC

The Proofpoint ingestor API error incident has been resolved.

Monitoring

October 27, 2026 at 04:48 AM UTC

A fix has been implemented for the Proofpoint ingestor API errors, and monitoring is underway to confirm recovery.

Investigating

October 27, 2026 at 04:48 AM UTC

Proofpoint APIs are returning 500 errors across all environments, causing ingestors to fail and delaying ingestion.

    Incident: Proofpoint ingestors failing due to API errors