Incident History for Secureworks
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 6 loadedDelayed audit logs in US-2 (Delta)
Investigating
Affected Components
Investigating
on Oct 28, 2026
We are investigating delayed audit logs in US-2, where new logs are appearing up to several hours late.
Proofpoint ingestors failing due to API errors
Resolved
Affected Components
Resolved
on Oct 27, 2026
The Proofpoint ingestor API error incident has been resolved.
Monitoring
on Oct 27, 2026
A fix has been implemented for the Proofpoint ingestor API errors, and monitoring is underway to confirm recovery.
Investigating
on Oct 27, 2026
Proofpoint APIs are returning 500 errors across all environments, causing ingestors to fail and delaying ingestion.
Detection Delay in Taegis Echo Environment
Resolved
Affected Components
Resolved
on Oct 13, 2026
The detection delay in the Taegis Echo environment has been resolved.
Increased ITDR detections and cases
Identified
Affected Components
Identified
on Oct 8, 2026
New checks prematurely created many ITDR findings, detections and cases; checks rolled back and items will be triaged.
7 hour detection delay in Taegis India environment
Resolved
Affected Components
Resolved
on Sep 11, 2026
The 7 hour detection delay in the Taegis India environment has been resolved.
Identified
on Sep 10, 2026
Taegis India users may experience detection delays of up to 7 hours; the issue is identified and being worked on.
Taegis XDR Alerts Delayed in Charlie
Resolved
Affected Components
Resolved
on Aug 28, 2026
Alerts were delayed in Charlie by up to 40 minutes, but the incident has been resolved.
Monitoring
on Aug 27, 2026
Alerts are delayed in charlie by up to 40 minutes. We are closely monitoring the situation.