Resolved

Last updated: August 31, 2026 at 08:00 PM UTC

DAO Elevated Error Rate

Affected Components

Carriers DAO

Updates

Resolved

August 31, 2026 at 08:00 PM UTC

Label generation is working normally, failed generations reprocessed, incident closed.

Monitoring

August 31, 2026 at 07:53 PM UTC

Labels are generating successfully again; monitoring continues and failed labels will be regenerated.

Identified

August 31, 2026 at 03:16 PM UTC

High error rates persist; some labels generated, all will regenerate once service is fully operational.

Monitoring

August 31, 2026 at 02:42 PM UTC

Labels are generating successfully again; monitoring continues and failed labels will be regenerated.

Monitoring

August 31, 2026 at 01:54 PM UTC

We are experiencing issues with DAO's services, causing delays or errors in creating shipments, generating labels, and updating tracking information. We are monitoring and will provide updates.