Incident History for Pitney Bowes
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedUSPS Tracking API maintenance starting soon
Completed
Affected Components
Completed
16 hours ago
The scheduled USPS Tracking API maintenance has been completed.
Completed
on Nov 1, 2026
Scheduled maintenance for USPS Tracking APIs has been completed.
USPS Tracking API maintenance starting soon
Under Maintenance
Affected Components
Under Maintenance
on Nov 2, 2026
Scheduled USPS Tracking API maintenance is now in progress and updates will follow as needed.
Scheduled For
Nov 2, 2026, 1:00 AM UTC
Scheduled
on Nov 2, 2026
Scheduled USPS APIs maintenance for eCommerce Shipping Tracking begins in 60 minutes at 20:00 EST on November 1, 2026.
Scheduled For
Nov 2, 2026, 1:00 AM UTC
USPS Tracking API maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Nov 1, 2026
Scheduled maintenance on USPS Tracking APIs is currently in progress, with updates to follow as necessary.
Scheduled For
Nov 1, 2026, 6:00 AM UTC
Scheduled
on Nov 1, 2026
Scheduled maintenance for eCommerce Shipping APIs tracking begins in 60 minutes.
Scheduled For
Nov 1, 2026, 6:00 AM UTC
Scheduled
on Oct 29, 2026
USPS APIs will undergo scheduled maintenance on November 1, 2026, with brief intermittent disruptions expected for tracking services.
Scheduled For
Nov 1, 2026, 6:00 AM UTC to Nov 1, 2026, 9:00 AM UTC
Shipping API Get Rates disruption resolved
Resolved
Affected Components
Resolved
on Oct 31, 2026
Pitney Bowes Shipping API Get Rates experienced a brief disruption, now resolved with all Shipping APIs performing normally.
Scheduled USPS API maintenance affecting tracking
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled USPS API maintenance is complete, with Create Label and Tracking services restored.
Under Maintenance
on Oct 30, 2026
Scheduled USPS API maintenance is now in progress, with brief disruptions expected for Create Label and Tracking services.
Scheduled For
Oct 30, 2026, 1:00 AM UTC
Scheduled
on Oct 30, 2026
USPS API maintenance begins in 60 minutes, with brief disruptions expected for Create Label and Tracking services.
Scheduled For
Oct 30, 2026, 1:00 AM UTC
Scheduled USPS API maintenance affecting tracking
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
USPS APIs will undergo scheduled maintenance on November 5, 2026, with brief intermittent disruptions expected for shipping services.
Scheduled For
Nov 6, 2026, 1:00 AM UTC to Nov 6, 2026, 5:00 AM UTC
Scheduled USPS API maintenance affecting tracking
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
USPS APIs will undergo scheduled maintenance on November 8, 2026, with brief intermittent disruptions expected for tracking services.
Scheduled For
Nov 9, 2026, 1:00 AM UTC to Nov 9, 2026, 9:00 AM UTC
USPS APIs maintenance starting in 60 minutes
Completed
Affected Components
Completed
on Oct 29, 2026
The scheduled USPS APIs maintenance has been completed, affecting Create Label, Create Manifest, Get Rates, and Tracking.
Under Maintenance
on Oct 29, 2026
Scheduled USPS APIs maintenance is now in progress, affecting Create Label, Create Manifest, Get Rates, and Tracking.
Scheduled For
Oct 29, 2026, 1:00 AM UTC
Scheduled
on Oct 29, 2026
Scheduled USPS APIs maintenance begins in 60 minutes, affecting Create Label, Create Manifest, Get Rates, and Tracking.
Scheduled For
Oct 29, 2026, 1:00 AM UTC
Royal Mail carrier disruption affecting RateShipment
Resolved
Affected Components
Resolved
on Oct 26, 2026
Royal Mail has resolved the issue and all services are functional now.
Investigating
on Oct 26, 2026
Royal Mail carrier failures are being investigated, potentially disrupting RateShipment while Pitney Bowes systems remain unaffected.
Intermittent disruption to SendPro Enterprise US region
Resolved
Affected Components
Resolved
on Oct 23, 2026
The intermittent service disruption affecting SendPro Enterprise in the US region has been resolved and all services are back to normal.
Investigating
on Oct 23, 2026
SendPro Enterprise is experiencing intermittent service disruption in the US region and the Outage Response Team is investigating.
UPS carrier disruption affecting RateShipment
Resolved
Affected Components
Resolved
on Oct 21, 2026
UPS has resolved the service disruption, and all RateShipment services are functional again.
Investigating
on Oct 21, 2026
UPS carrier failures are causing RateShipment disruption; Pitney Bowes teams are investigating and working with UPS.
UPS service disruption affecting RateShipment
Resolved
Affected Components
Resolved
on Oct 20, 2026
UPS has resolved the issue and all services are functional now.
Investigating
on Oct 20, 2026
UPS carrier failures are causing RateShipment disruptions; Pitney Bowes teams are investigating and working with UPS.
Scheduled USPS API maintenance affecting shipping services
Scheduled
Affected Components
Scheduled
on Oct 20, 2026
USPS API services will undergo scheduled maintenance on October 28, 2026, with brief intermittent disruptions expected across shipping APIs.
Scheduled For
Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 5:00 AM UTC
Intermittent USPS API issues affecting Expedited Delivery Services
Resolved
Affected Components
Resolved
on Oct 18, 2026
The Expedited Delivery Services incident is resolved with full functionality restored, and the situation continues to be closely monitored.
Investigating
on Oct 18, 2026
Pitney Bowes is investigating intermittent USPS API issues in production that may disrupt Expedited Delivery Services features.
USPS Tracking scan events paused for maintenance
Completed
Affected Components
Completed
on Oct 18, 2026
USPS Tracking scheduled maintenance is complete, and tracking scan events for eCommerce Shipping APIs have been restored.
Under Maintenance
on Oct 18, 2026
USPS Tracking scheduled maintenance is now in progress, affecting eCommerce Shipping APIs tracking.
Scheduled
on Oct 17, 2026
USPS Tracking maintenance begins in 60 minutes, pausing manifest processing and scan events for tracking numbers.
Scheduled For
Oct 18, 2026, 12:00 AM UTC
Scheduled
on Oct 16, 2026
USPS scheduled maintenance will pause manifest processing and scan events for tracking numbers from October 17 to 18.
Scheduled For
Oct 18, 2026, 12:00 AM UTC to Oct 18, 2026, 8:00 AM UTC