Incident History for Pitney Bowes

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 15 loaded
USPS Tracking API maintenance starting soon

Completed

Affected Components

eCommerce APIs (Shipping APIs) - Tracking

Completed

16 hours ago

The scheduled USPS Tracking API maintenance has been completed.

Completed

on Nov 1, 2026

Scheduled maintenance for USPS Tracking APIs has been completed.

USPS Tracking API maintenance starting soon

Under Maintenance

Affected Components

eCommerce APIs (Shipping APIs) - Tracking

Under Maintenance

on Nov 2, 2026

Scheduled USPS Tracking API maintenance is now in progress and updates will follow as needed.

Scheduled For

Nov 2, 2026, 1:00 AM UTC

Scheduled

on Nov 2, 2026

Scheduled USPS APIs maintenance for eCommerce Shipping Tracking begins in 60 minutes at 20:00 EST on November 1, 2026.

Scheduled For

Nov 2, 2026, 1:00 AM UTC

USPS Tracking API maintenance in progress

Under Maintenance

Affected Components

eCommerce APIs (Shipping APIs) - Tracking

Under Maintenance

on Nov 1, 2026

Scheduled maintenance on USPS Tracking APIs is currently in progress, with updates to follow as necessary.

Scheduled For

Nov 1, 2026, 6:00 AM UTC

Scheduled

on Nov 1, 2026

Scheduled maintenance for eCommerce Shipping APIs tracking begins in 60 minutes.

Scheduled For

Nov 1, 2026, 6:00 AM UTC

Scheduled

on Oct 29, 2026

USPS APIs will undergo scheduled maintenance on November 1, 2026, with brief intermittent disruptions expected for tracking services.

Scheduled For

Nov 1, 2026, 6:00 AM UTC to Nov 1, 2026, 9:00 AM UTC

Shipping API Get Rates disruption resolved

Resolved

Affected Components

eCommerce APIs (Shipping APIs) - Get Rates

Resolved

on Oct 31, 2026

Pitney Bowes Shipping API Get Rates experienced a brief disruption, now resolved with all Shipping APIs performing normally.

Scheduled USPS API maintenance affecting tracking

Completed

Affected Components

eCommerce APIs (Shipping APIs) - Create LabeleCommerce APIs (Shipping APIs) - Tracking

Completed

on Oct 30, 2026

Scheduled USPS API maintenance is complete, with Create Label and Tracking services restored.

Under Maintenance

on Oct 30, 2026

Scheduled USPS API maintenance is now in progress, with brief disruptions expected for Create Label and Tracking services.

Scheduled For

Oct 30, 2026, 1:00 AM UTC

Scheduled

on Oct 30, 2026

USPS API maintenance begins in 60 minutes, with brief disruptions expected for Create Label and Tracking services.

Scheduled For

Oct 30, 2026, 1:00 AM UTC

Scheduled USPS API maintenance affecting tracking

Scheduled

Affected Components

eCommerce APIs (Shipping APIs) - Create LabeleCommerce APIs (Shipping APIs) - Create ManifesteCommerce APIs (Shipping APIs) - Get Rates

Scheduled

on Oct 29, 2026

USPS APIs will undergo scheduled maintenance on November 5, 2026, with brief intermittent disruptions expected for shipping services.

Scheduled For

Nov 6, 2026, 1:00 AM UTC to Nov 6, 2026, 5:00 AM UTC

Scheduled USPS API maintenance affecting tracking

Scheduled

Affected Components

eCommerce APIs (Shipping APIs) - Tracking

Scheduled

on Oct 29, 2026

USPS APIs will undergo scheduled maintenance on November 8, 2026, with brief intermittent disruptions expected for tracking services.

Scheduled For

Nov 9, 2026, 1:00 AM UTC to Nov 9, 2026, 9:00 AM UTC

USPS APIs maintenance starting in 60 minutes

Completed

Affected Components

eCommerce APIs (Shipping APIs) - Create LabeleCommerce APIs (Shipping APIs) - Create ManifesteCommerce APIs (Shipping APIs) - Get RateseCommerce APIs (Shipping APIs) - Tracking

Completed

on Oct 29, 2026

The scheduled USPS APIs maintenance has been completed, affecting Create Label, Create Manifest, Get Rates, and Tracking.

Under Maintenance

on Oct 29, 2026

Scheduled USPS APIs maintenance is now in progress, affecting Create Label, Create Manifest, Get Rates, and Tracking.

Scheduled For

Oct 29, 2026, 1:00 AM UTC

Scheduled

on Oct 29, 2026

Scheduled USPS APIs maintenance begins in 60 minutes, affecting Create Label, Create Manifest, Get Rates, and Tracking.

Scheduled For

Oct 29, 2026, 1:00 AM UTC

Royal Mail carrier disruption affecting RateShipment

Resolved

Affected Components

Carriers - Royal Mail

Resolved

on Oct 26, 2026

Royal Mail has resolved the issue and all services are functional now.

Investigating

on Oct 26, 2026

Royal Mail carrier failures are being investigated, potentially disrupting RateShipment while Pitney Bowes systems remain unaffected.

Intermittent disruption to SendPro Enterprise US region

Resolved

Affected Components

SendPro Enterprise

Resolved

on Oct 23, 2026

The intermittent service disruption affecting SendPro Enterprise in the US region has been resolved and all services are back to normal.

Investigating

on Oct 23, 2026

SendPro Enterprise is experiencing intermittent service disruption in the US region and the Outage Response Team is investigating.

UPS carrier disruption affecting RateShipment

Resolved

Affected Components

Carriers - UPS

Resolved

on Oct 21, 2026

UPS has resolved the service disruption, and all RateShipment services are functional again.

Investigating

on Oct 21, 2026

UPS carrier failures are causing RateShipment disruption; Pitney Bowes teams are investigating and working with UPS.

UPS service disruption affecting RateShipment

Resolved

Affected Components

Carriers - UPS

Resolved

on Oct 20, 2026

UPS has resolved the issue and all services are functional now.

Investigating

on Oct 20, 2026

UPS carrier failures are causing RateShipment disruptions; Pitney Bowes teams are investigating and working with UPS.

Scheduled USPS API maintenance affecting shipping services

Scheduled

Affected Components

eCommerce APIs (Shipping APIs) - Create LabeleCommerce APIs (Shipping APIs) - Create ManifesteCommerce APIs (Shipping APIs) - Get RateseCommerce APIs (Shipping APIs) - Tracking

Scheduled

on Oct 20, 2026

USPS API services will undergo scheduled maintenance on October 28, 2026, with brief intermittent disruptions expected across shipping APIs.

Scheduled For

Oct 29, 2026, 1:00 AM UTC to Oct 29, 2026, 5:00 AM UTC

Intermittent USPS API issues affecting Expedited Delivery Services

Resolved

Affected Components

eCommerce APIs (Shipping APIs) - Create LabeleCommerce APIs (Shipping APIs) - Get Rates

Resolved

on Oct 18, 2026

The Expedited Delivery Services incident is resolved with full functionality restored, and the situation continues to be closely monitored.

Investigating

on Oct 18, 2026

Pitney Bowes is investigating intermittent USPS API issues in production that may disrupt Expedited Delivery Services features.

USPS Tracking scan events paused for maintenance

Completed

Affected Components

eCommerce APIs (Shipping APIs) - Tracking

Completed

on Oct 18, 2026

USPS Tracking scheduled maintenance is complete, and tracking scan events for eCommerce Shipping APIs have been restored.

Under Maintenance

on Oct 18, 2026

USPS Tracking scheduled maintenance is now in progress, affecting eCommerce Shipping APIs tracking.

Scheduled

on Oct 17, 2026

USPS Tracking maintenance begins in 60 minutes, pausing manifest processing and scan events for tracking numbers.

Scheduled For

Oct 18, 2026, 12:00 AM UTC

Scheduled

on Oct 16, 2026

USPS scheduled maintenance will pause manifest processing and scan events for tracking numbers from October 17 to 18.

Scheduled For

Oct 18, 2026, 12:00 AM UTC to Oct 18, 2026, 8:00 AM UTC

    Incident History for Pitney Bowes