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Pitney Bowes down?

Pitney Bowes is a US global shipping and mailing company that provides technology, logistics and financial services. It is known for postage meters and mailing equipment, and offers SendPro shipping and mailing software, parcel lockers, presort mail services that help businesses save on postage, and financing through the Pitney Bowes Bank. Pitney Bowes serves small businesses, large enterprises, retailers and government agencies, helping them send mail and packages efficiently and cost-effectively.

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I have a problem with Pitney Bowes

Select the type of problem you're facing to help us and other users.

Recent User Report Trends for Pitney Bowes

Aggregated reports in the last 48 hours.

What is Pitney Bowes's current status?

All systems are operational

A recent issue has been resolved. Details below.

Incident history: past 7 days

times in UTC

Today

Yesterday

Oct 30, 2026

Oct 29, 2026

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

See past incidents

User Reports for Pitney Bowes

Recent issues reported by users from around the world.

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How to fix Pitney Bowes not working

Pitney Bowes provides shipping, mailing and parcel services. Businesses use its platform to print labels, track parcels, pay for postage and manage their shipping accounts. Find your symptom below. Most problems come from a sign-in, a printer or label setting, a payment or postage balance, or the platform itself. Check your postage balance and your printer settings before you assume the platform is down.

Jump to what you are seeing

Website Down

The Pitney Bowes website does not load for you.

  1. Open the page in a private window and on another network.
  2. Check status.pitneybowes.com for an active incident.
  3. If only your network is affected, ask IT to check the firewall.

Login Failed

Sign-in is refused.

  1. If the message says the password is wrong, reset it through the official route and check spam.
  2. Check you are using the account that owns the shipping account.
  3. Try a private window to rule out an old session.

Label Printing

A shipping label does not print, or it prints in the wrong format.

  1. Check the label printer is on, has paper and is selected in the settings.
  2. Check the label size matches the printer's setting.
  3. Check status.pitneybowes.com, and reprint the label once the printer is ready.

Tracking Issues

Tracking information does not update, or it shows the wrong status.

  1. Check the tracking number is correct, and try again after a short wait.
  2. Check the carrier has scanned the parcel, since updates depend on the carrier.
  3. Check status.pitneybowes.com, and report the tracking number and the time.

Payment Failed

A postage or shipping payment is declined or does not complete.

  1. Read the decline reason, and check the payment method is valid.
  2. Check the payment status before you try again, so you are not charged twice.
  3. Check status.pitneybowes.com, and report the payment reference and the time.

API Down

Calls to the Pitney Bowes API fail or return an error.

  1. Check the status code. An access error usually means the key is wrong, too many calls means you should slow down, and a server error means a service-side problem.
  2. Confirm the key has not been revoked and is for the right account.
  3. Retry with a growing delay, and check status.pitneybowes.com if several calls fail together.

Postage Refill

The postage balance will not top up.

  1. Check the payment method is valid and has enough available funds.
  2. Check the balance has not already been topped up, using the account history.
  3. Check status.pitneybowes.com, and contact support with the payment reference and the time.

Server Error

The platform shows a server error when you use it.

  1. Reload the page, and wait a short time before trying again.
  2. Save any unfinished shipment details before you leave the page.
  3. Check status.pitneybowes.com, and report the page name and the time.

Still not working?

Contact your organisation's Pitney Bowes administrator or your shipping lead first, since they manage accounts and payments. For a platform-wide problem, contact Pitney Bowes support through the help option on its website. Have your account name, the tracking or payment reference, the exact error text, and the time with your time zone. Never send card numbers, security codes or passwords in a support message. Live incident updates are on status.pitneybowes.com.

Most shipping-platform problems come from a printer setting, a tracking update or a balance, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Pitney Bowes' side.

Frequently asked questions about Pitney Bowes

Is Pitney Bowes down right now?

No. Based on the latest status data on this page, Pitney Bowes (pitneybowes.com) is up and running normally. The most recent incident, "Shipping API Get Rates disruption resolved", was resolved (last update Oct 31, 2026).

What should I do if Pitney Bowes is not working for me?

First rule out your side: reload the page, try another browser or device, clear the cache and cookies for pitneybowes.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.

What was the most recent Pitney Bowes incident?

The most recent incident on record is "Shipping API Get Rates disruption resolved", last updated on Oct 31, 2026. It has been resolved.

How do I report a problem with Pitney Bowes?

Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.

Where is the official Pitney Bowes status page?

The official status page for Pitney Bowes is status.pitneybowes.com.

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