Incident History for Pexa

A complete log of all past incidents, outages, and scheduled maintenance.

Filter by status

applies to the 15 loaded
TAS lodgement services under investigation

Resolved

Affected Components

Document Preparation & Lodgement Services - TASWorkspace Creation

Resolved

on Oct 28, 2026

The TAS service issue is resolved and Lodgement and Lodgement Verification are working normally, with monitoring continuing.

Monitoring

on Oct 28, 2026

The TAS service issue is resolved and Lodgement and Lodgement Verification are working normally, with monitoring continuing.

Investigating

on Oct 28, 2026

PEXA is investigating an issue affecting TAS services, with possible delays to Lodgement and Lodgement Verification.

Scheduled maintenance for Workspace Creation and Lodgement Services

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 28, 2026

Scheduled maintenance for Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA has been completed.

Under Maintenance

on Oct 28, 2026

Scheduled maintenance is now in progress for Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 28, 2026, 11:00 AM UTC

Scheduled

on Oct 28, 2026

Scheduled maintenance begins in 60 minutes, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 28, 2026, 11:00 AM UTC

PEXA system maintenance starting in 60 minutes

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 24, 2026

The scheduled PEXA system maintenance has been completed, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Under Maintenance

on Oct 23, 2026

Scheduled maintenance is now in progress, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 23, 2026, 9:00 PM UTC

Scheduled

on Oct 23, 2026

Scheduled maintenance begins in 60 minutes, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 23, 2026, 9:00 PM UTC

PEXA system maintenance starting in 60 minutes

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 23, 2026

The scheduled PEXA system maintenance has been completed, restoring Workspace Creation and Document Preparation & Lodgement Services across all states.

Under Maintenance

on Oct 23, 2026

Scheduled maintenance is now in progress, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA and SA.

Scheduled

on Oct 23, 2026

Scheduled maintenance begins in 60 minutes, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA and SA.

Scheduled For

Oct 23, 2026, 11:00 AM UTC

TAS lodgement services issue under investigation

Resolved

Affected Components

Document Preparation & Lodgement Services - TASWorkspace Creation

Resolved

on Oct 22, 2026

The TAS lodgement services issue is resolved; Lodgement and Lodgement Verification are working normally, and PEXA states the issue was not on its side.

Monitoring

on Oct 21, 2026

Lodgement and Lodgement Verification are now working as normal; PEXA states the issue was not on its side.

Investigating

on Oct 21, 2026

PEXA is investigating an issue affecting TAS services, with possible intermittent delays to Lodgement and Lodgement Verification.

Investigating

on Oct 21, 2026

PEXA is investigating an issue affecting TAS services, with possible delays to Lodgement and Lodgement Verification.

PEXA system maintenance starting in 60 minutes

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 21, 2026

The scheduled PEXA system maintenance has been completed, restoring Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Under Maintenance

on Oct 21, 2026

Scheduled maintenance is now in progress, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 21, 2026, 11:00 AM UTC

Scheduled

on Oct 21, 2026

Scheduled maintenance begins in 60 minutes, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 21, 2026, 11:00 AM UTC

Scheduled maintenance for Workspace Creation and Lodgement Services

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 20, 2026

Scheduled maintenance for Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA has been completed.

Under Maintenance

on Oct 20, 2026

Scheduled maintenance is now in progress for Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 20, 2026, 11:00 AM UTC

Scheduled

on Oct 20, 2026

Scheduled maintenance begins in 60 minutes, affecting Workspace Creation and Document Preparation & Lodgement Services across VIC, NSW, QLD, WA, and SA.

Scheduled For

Oct 20, 2026, 11:00 AM UTC

Payment file response issue affecting Bendigo Bank transactions

Resolved

Affected Components

Financial Settlement Services

Resolved

on Oct 20, 2026

Bendigo Bank has resolved the payment file response issue, and impacted workspaces that had commenced settling will now proceed as scheduled.

Monitoring

on Oct 20, 2026

The Bendigo Bank payment file response issue is resolved, and impacted workspaces that commenced settling will now proceed as expected.

Identified

on Oct 20, 2026

The Bendigo Bank payment file response issue remains ongoing and identified, with affected settlements possibly staying in settling or disbursing status longer than usual.

Investigating

on Oct 20, 2026

An update has been posted on the ongoing payment file response issue impacting Bendigo Bank transactions, with settlements possibly delayed longer than usual.

... and 1 more update(s). Click to view the full timeline.

PEXA system maintenance starting soon

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 16, 2026

Scheduled maintenance for PEXA workspace creation and document lodgement services has been completed.

Under Maintenance

on Oct 16, 2026

Scheduled maintenance for PEXA workspace creation and document lodgement services is now in progress.

Scheduled For

Oct 16, 2026, 11:00 AM UTC

Scheduled

on Oct 16, 2026

Scheduled maintenance for PEXA workspace creation and document lodgement services begins in 60 minutes.

Scheduled For

Oct 16, 2026, 11:00 AM UTC

ATO GST forms issue under investigation

Resolved

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Resolved

on Oct 16, 2026

The ATO GST forms issue is resolved; ATO services are working normally and the problem was not on PEXA's side.

Monitoring

on Oct 16, 2026

ATO Services are now working as normal; the issue was not on PEXA's side.

Investigating

on Oct 15, 2026

PEXA is investigating an issue impacting ATO GST forms; urgent settlements should lodge forms directly via the ATO website.

Stamp Duty Services TAS issue under investigation

Resolved

Affected Components

Stamp Duty Services - TAS

Resolved

on Oct 15, 2026

Stamp Duty Services in TAS are now working as normal; the issue was not on PEXA's side.

Monitoring

on Oct 15, 2026

Stamp Duty Services in TAS are now working as normal; the issue was not on PEXA's side.

Investigating

on Oct 15, 2026

We are investigating an issue impacting Stamp Duty Services in TAS, which may cause delays with Stamp Duty Verification.

PEXA system maintenance starting soon

Completed

Affected Components

Document Preparation & Lodgement Services - NSWDocument Preparation & Lodgement Services - QLDDocument Preparation & Lodgement Services - SADocument Preparation & Lodgement Services - VICDocument Preparation & Lodgement Services - WAWorkspace Creation

Completed

on Oct 14, 2026

The scheduled maintenance for PEXA workspace creation and document lodgement services has been completed.

Under Maintenance

on Oct 14, 2026

Scheduled maintenance for PEXA workspace creation and document lodgement services is now in progress.

Scheduled For

Oct 14, 2026, 11:00 AM UTC

Scheduled

on Oct 14, 2026

Scheduled maintenance for PEXA workspace creation and document lodgement services begins in 60 minutes.

Scheduled For

Oct 14, 2026, 11:00 AM UTC

TAS Lodgement Services Issue Resolved

Resolved

Affected Components

Document Preparation & Lodgement Services - TASWorkspace Creation

Resolved

on Oct 14, 2026

The TAS service issue is resolved; Lodgement and Lodgement Verification are working normally again.

Resolved

on Oct 14, 2026

Lodgement and Lodgement Verification in TAS are working normally again after a service issue.

Resolved

on Oct 14, 2026

Lodgement and Lodgement Verification are now working as normal; the issue was not on PEXA's side.

Investigating

on Oct 14, 2026

We are investigating an issue impacting TAS services, causing possible intermittent delays with Lodgement and Lodgement Verification.

... and 13 more update(s). Click to view the full timeline.

Bank of Queensland Disbursement Payment Delay

Resolved

Affected Components

Financial Settlement Services

Resolved

on Oct 12, 2026

Bank of Queensland resolved its payment file response issue, though some BOQ disbursements may still be processing.

Identified

on Oct 12, 2026

Bank of Queensland disbursements may still be processing despite workspaces showing completed and disbursed; BOQ is working to resolve the issue.

Identified

on Oct 12, 2026

Bank of Queensland disbursements may still be processing despite workspaces showing completed and disbursed; BOQ is working to resolve the issue.

Identified

on Oct 12, 2026

Bank of Queensland disbursement payments are delayed; funds may not be received despite workspaces showing completed and disbursed.

TAS Lodgement Services Issue

Resolved

Affected Components

Document Preparation & Lodgement Services - TASWorkspace Creation

Resolved

on Oct 9, 2026

The TAS issue is resolved; Lodgement and Lodgement Verification are working normally, with another update in an hour.

Monitoring

on Oct 9, 2026

The TAS issue is resolved; Lodgement and Lodgement Verification are working normally, with another update in an hour.

Investigating

on Oct 9, 2026

We are investigating an issue impacting TAS services, with possible delays to Lodgement and Lodgement Verification.

Investigating

on Oct 9, 2026

We are investigating an issue impacting TAS services, with possible delays to Lodgement and Lodgement Verification.

... and 4 more update(s). Click to view the full timeline.

    Incident History for Pexa