Incident History for Paystack
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedBank transfers downtime in Nigeria resolved
Resolved
Affected Components
Resolved
14 hours ago
Paystack reports that the Nigeria bank transfers downtime incident has been resolved.
Resolved
on Oct 31, 2026
Paystack has resolved the incident affecting transactions with Nigerian-issued cards.
Monitoring
on Oct 31, 2026
Issue has been rectified by the downstream provider and Paystack is monitoring the results.
Investigating
on Oct 31, 2026
Paystack is investigating a higher than usual failure rate on transactions with Nigerian-issued cards caused by processor downtime.
... and 3 more update(s). Click to view the full timeline.
Increased failures on Ecobank card transactions
Resolved
Affected Components
Resolved
on Oct 30, 2026
The incident causing increased failures on Ecobank card transactions has been resolved.
Investigating
on Oct 29, 2026
Paystack is investigating a higher than usual failure rate on Ecobank card transactions caused by an issue with its processing partner.
Increased failures on Ecobank card transactions
Resolved
Affected Components
Resolved
on Oct 29, 2026
Paystack resolved the website unavailability after completing maintenance successfully.
3D Secure card payment verification failing
Resolved
Affected Components
Resolved
on Oct 29, 2026
Paystack reports the 3D Secure card payment verification incident is resolved.
Monitoring
on Oct 29, 2026
Card payments requiring 3D Secure verification are operational again and the service is under monitoring.
Monitoring
on Oct 29, 2026
Paystack is monitoring a fix for an incident causing card payments requiring 3D Secure verification to fail.
Investigating
on Oct 29, 2026
Paystack is investigating an issue affecting 3DS challenges that is causing card payments requiring 3D Secure verification to fail.
Nigerian-issued card transactions failing due to processor downtime
Resolved
Affected Components
Resolved
on Oct 27, 2026
The incident affecting transactions with Nigerian-issued cards has been resolved.
Investigating
on Oct 27, 2026
Paystack is investigating a higher than usual failure rate on transactions with Nigerian-issued cards caused by a processor downtime.
Increased Failures on Access Bank Card Transactions
Resolved
Affected Components
Resolved
on Oct 26, 2026
The incident involving increased failures on Access Bank card transactions has been resolved.
Investigating
on Oct 26, 2026
Paystack is investigating a higher than usual failure rate on one-time transactions made with Access Bank cards due to a processing partner issue.
Shopify Apps Not Responding
Resolved
Affected Components
Resolved
on Oct 26, 2026
The incident affecting Shopify apps not responding has been resolved.
Downtime on transactions with Nigerian-issued cards
Resolved
Affected Components
Resolved
on Oct 26, 2026
The incident affecting transactions with Nigerian-issued cards has been resolved.
Monitoring
on Oct 25, 2026
Paystack is monitoring the incident affecting transactions with Nigerian-issued cards while continuing to work on a fix.
Investigating
on Oct 25, 2026
Paystack is investigating downtime affecting transactions with Nigerian-issued cards.
Resolved
on Oct 25, 2026
Paystack reports that the downtime affecting transactions with Nigerian-issued cards has been resolved.
... and 3 more update(s). Click to view the full timeline.
Shopify Apps not responding
Monitoring
Affected Components
Monitoring
on Oct 23, 2026
Paystack implemented a fix for the Shopify Apps outage and is now monitoring the results.
Identified
on Oct 23, 2026
Paystack has identified the Shopify Apps outage and continues working on a fix.
Investigating
on Oct 23, 2026
Paystack is investigating Shopify Apps not responding, with the engineering team attending to the incident.
MTN Mobile Money payments failing in Ghana
Resolved
Affected Components
Resolved
on Oct 23, 2026
The MTN Mobile Money downtime incident in Ghana has been resolved.
Investigating
on Oct 23, 2026
MTN Mobile Money payments are failing in Ghana due to downtime on MTN's platform; Paystack is working with MTN to restore service.
Paystack website unavailable during maintenance
Investigating
Affected Components
Investigating
on Oct 22, 2026
Paystack is investigating website unavailability caused by ongoing maintenance and enhancements.
Paystack blog scheduled maintenance completed
Completed
Affected Components
Completed
on Oct 22, 2026
Paystack reports that scheduled maintenance on the Paystack Blog has completed successfully.
AirtelTigo transfer downtime in Ghana resolved
Resolved
Affected Components
Resolved
on Oct 21, 2026
Paystack reports that the AirtelTigo transfer downtime incident in Ghana has been resolved.
MTN maintenance in Ghana
Completed
Affected Components
Completed
on Oct 20, 2026
MTN maintenance in Ghana has completed successfully.
Under Maintenance
on Oct 19, 2026
Telecel maintenance in Ghana is now in progress and may affect related payments.
Under Maintenance
on Oct 19, 2026
MTN system maintenance in Ghana is now in progress and may disrupt MTN payments and disbursements via Paystack.
Scheduled
on Oct 19, 2026
MTN system maintenance in Ghana begins in about 3 hours, from 19 Oct 23:00 to 20 Oct 05:00 GMT, and may disrupt MTN payments and disbursements via Paystack.
Scheduled For
Oct 19, 2026, 11:00 PM UTC to Oct 20, 2026, 5:00 AM UTC
... and 2 more update(s). Click to view the full timeline.
AirtelTigo Mobile Money transfers failing in Ghana
Completed
Affected Components
Completed
on Oct 20, 2026
Telecel maintenance in Ghana has completed successfully, though AirtelTigo Mobile Money transfers remain under investigation.
Investigating
on Oct 19, 2026
AirtelTigo Mobile Money transfers are failing due to downtime on AirtelTigo's platform; Paystack is investigating and coordinating with AirtelTigo.