Incident History for Payrexx

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 5 loaded

Crypto payments via xMoney unavailable

Identified

Affected Components

Payment Platform - Payment Adapters

Identified

on Oct 29, 2026

xMoney has suspended services, so crypto payments fail or remain unconfirmed; other payment methods are unaffected.

PHP2Shell vulnerability patched, Payrexx protected

Resolved

Affected Components

Payment Platform - Servers

Resolved

on Oct 22, 2026

Payrexx applied a protective measure and rolled out the fixed PHP version; no exploitation found and services ran without interruption.

Payrexx email notifications not being delivered

Resolved

Affected Components

Payment Platform - APIPayment Platform - Merchant BackendPayment Platform - Payment AdaptersPayment Platform - Payrexx PaymentWebsites - Apply (signup.payrexx.com)

Resolved

on Oct 9, 2026

Email delivery was interrupted between 17:25 and 19:01 CEST and has now been fully restored; payments were unaffected.

Monitoring

on Oct 9, 2026

Email delivery restored as of 19:01 CEST; the cause has been addressed and delivery is being monitored closely.

Investigating

on Oct 9, 2026

Payrexx continues investigating undelivered email notifications affecting multiple payment platform components.

Identified

on Oct 9, 2026

Payrexx emails are not being delivered; the cause is identified and a fix routing emails through an alternative sending domain is rolling out.

Scheduled platform maintenance for Payrexx services

Completed

Affected Components

Payment Platform - DatabasesPayment Platform - Payment AdaptersPayment Platform - Payrexx PaymentPayment Platform - ServersWebsites - Apply (signup.payrexx.com)

Completed

on Sep 22, 2026

The scheduled platform maintenance affecting Payrexx payment components and the signup website has been completed.

Under Maintenance

on Sep 22, 2026

Verification of maintenance items is underway for the ongoing scheduled platform maintenance affecting Payrexx payment components and the signup website.

Under Maintenance

on Sep 22, 2026

Scheduled maintenance is currently in progress, affecting Payrexx payment platform components and the signup website.

Scheduled For

Sep 22, 2026, 3:00 AM UTC

Scheduled

on Sep 22, 2026

Scheduled maintenance will begin in 60 minutes, affecting Payrexx payment platform components and signup website.

Scheduled For

Sep 22, 2026, 3:00 AM UTC

Scheduled platform maintenance

Scheduled

Affected Components

Websites - Apply (signup.payrexx.com)Payment Platform - Payrexx PaymentPayment Platform - Payment AdaptersPayment Platform - ServersPayment Platform - Databases

Scheduled

on Sep 14, 2026

Payrexx will undergo scheduled platform maintenance starting September 22, 2026 at 03:00 UTC, affecting payment and website components.

Scheduled For

Sep 22, 2026, 3:00 AM UTC