Resolved
Last updated: September 17, 2026 at 03:13 AM UTC
Support Services Impact
Affected Components
Support Services - ChatsSupport Services - Tickets
Updates
Resolved
September 17, 2026 at 03:13 AM UTC
The third-party platform issue affecting Support teams has been resolved, with case access and management functionality returned to normal.
Monitoring
September 16, 2026 at 09:14 AM UTC
A third-party platform issue is affecting Support teams, causing possible delays in responses to support cases while the provider investigates.