Incident History for Mintlify

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 14 loaded
Delayed deployments from GitHub

Resolved

Affected Components

Updates

Resolved

on Oct 21, 2026

GitHub resolved its webhook delivery issue, so deployments from GitHub are back to normal and delayed pushes should now deploy.

Monitoring

on Oct 21, 2026

GitHub webhook delays are causing pushed changes to appear late on docs; manual updates can be triggered while monitoring continues.

Elevated search latency on documentation sites

Monitoring

Affected Components

Documentation Search

Monitoring

on Oct 16, 2026

Search latency has returned to normal levels across documentation sites, and the team is monitoring to ensure performance stays stable.

Investigating

on Oct 16, 2026

Search on Mintlify-hosted documentation sites is experiencing elevated latency, with results loading slowly or timing out; the team is investigating.

Delayed GitHub webhook processing

Resolved

Affected Components

Updates

Resolved

on Oct 11, 2026

GitHub push-triggered deployments are back to normal and all delayed updates have been processed.

Identified

on Oct 11, 2026

Cause of delayed GitHub push-triggered deployments identified; processing resuming and queued changes will deploy automatically over the next several minutes.

Investigating

on Oct 11, 2026

GitHub push-triggered deployments are delayed while the root cause is investigated.

Scheduled For

Oct 11, 2026, 7:15 PM UTC

Mintlify CLI installation failures

Monitoring

Affected Components

Mintlify CLI

Monitoring

on Sep 25, 2026

A fix has been deployed for Mintlify CLI installation failures, and recovery is being monitored.

Identified

on Sep 24, 2026

A fix is being deployed for an issue preventing some users from installing or updating the Mintlify CLI; existing documentation sites remain unaffected.

Scheduled For

Sep 24, 2026, 11:42 PM UTC

Images not rendering on authed sites

Resolved

Affected Components

Documentation Display

Resolved

on Sep 23, 2026

Storage access policy restored; images load normally and service has remained stable after the fix.

Monitoring

on Sep 23, 2026

The incorrect configuration was reverted and assets should load again while the team monitors recovery.

Investigating

on Sep 23, 2026

Images are not rendering on authed sites; the issue is under active investigation.

DNS resolution issue affecting some documentation sites

Resolved

Affected Components

Documentation sites

Resolved

on Sep 3, 2026

Registrar removed the flag from our domain; working to prevent this single source failure going forward.

Monitoring

on Sep 3, 2026

Monitoring DNS resolution issue for documentation sites; replacement origin available and registrar work ongoing.

Outage across Dashboard, Search, Authenticated Docs, MCP and Assistant

Monitoring

Affected Components

AssistantAuthenticated documentation sitesDashboardDoc searchDocumentation DisplayDocumentation SearchDocumentation updatesMCPUpdates

Monitoring

on Sep 3, 2026

Documentation updates restored and processing normally; monitoring recovery before resolving the incident.

Monitoring

on Sep 2, 2026

Core services are operational, but documentation updates, deploys, and commit checks remain delayed due to processing queue backlogs.

Monitoring

on Sep 2, 2026

Database availability restored, services scaling back up; monitoring stability with possible intermittent errors.

Monitoring

on Sep 2, 2026

Database issue identified and availability restored; services are being scaled back up while monitoring stability.

... and 4 more update(s). Click to view the full timeline.

Delayed documentation updates from GitHub

Investigating

Affected Components

Updates

Investigating

on Aug 21, 2026

Some customers are experiencing delays between pushing changes to GitHub and those changes appearing on their documentation site. Updates are being processed and no data is lost, but they may take significantly longer than usual to go live.

Authenticated docs sites are erroring

Resolved

Affected Components

Documentation Display

Resolved

on Aug 18, 2026

Authenticated documentation sites experienced elevated 500 errors due to an internal authentication configuration mismatch. Service has been fully restored and is being monitored.

Monitoring

on Aug 18, 2026

We identified and resolved a configuration issue affecting authenticated documentation sites. Service has been restored, and we are monitoring recovery.

Resolved

on Aug 18, 2026

The issue with authenticated docs sites has been resolved; auth pages are visible again.

Investigating

on Aug 18, 2026

We are investigating an issue impacting documentation sites failing to load.

Documentation search degraded

Resolved

Affected Components

Documentation Search

Resolved

on Aug 18, 2026

The upstream indexing outage has been resolved and documentation search is back to normal.

Documentation search degraded

Resolved

Affected Components

Documentation Search

Resolved

on Aug 18, 2026

The upstream indexing outage has been resolved and documentation search is back to normal.

Investigating

on Aug 18, 2026

We are investigating a partial outage on documentation search, causing partial indexes or delays in search results.

GitHub outage impacting Mintlify dashboard

Resolved

Affected Components

DashboardUpdates

Resolved

on Aug 17, 2026

The GitHub incident has been resolved, restoring Mintlify dashboard and updates to operational status.

Resolved

on Aug 17, 2026

The GitHub incident has been resolved, and monitoring has started.

Monitoring

on Aug 17, 2026

Monitoring started for delayed updates and previews due to GitHub API failures.

Resolved

on Aug 17, 2026

GitHub-dependent dashboard features and deployment updates have recovered; monitoring for full recovery.

... and 5 more update(s). Click to view the full timeline.

Documentation Updates Outage

Resolved

Affected Components

DashboardUpdates

Resolved

on Aug 14, 2026

A fix has been deployed and documentation updates, Automations, and the Slack agent are operating normally.

Investigating

on Aug 14, 2026

Investigating an outage affecting documentation updates, including Automations and Slack agent, with a partial dashboard outage.

Identified

on Aug 14, 2026

Documentation updates are down; root cause identified and fix deployment in progress.

Search Service Disruption

Resolved

Affected Components

Documentation Search

Resolved

on Aug 10, 2026

The issue affecting search functionality across documentation sites has been resolved, and search is now fully operational.

Investigating

on Aug 10, 2026

We are investigating an issue affecting search functionality across documentation sites, causing degraded performance.

    Incident History for Mintlify