Incident History for Make

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 10 loaded
Scheduled infrastructure maintenance for US zones

Completed

Affected Components

Responsive Webhooks - eu1.make.celonis.comResponsive Webhooks - eu1.make.comResponsive Webhooks - eu2.make.comResponsive Webhooks - us1.make.celonis.comResponsive Webhooks - us1.make.comResponsive Webhooks - us2.make.comScenario Executions - eu1.make.comScenario Executions - eu2.make.comScenario Executions - us1.make.comScenario Executions - us2.make.comWebsite - make.comWebsite - us1.make.celonis.comWebsite - us1.make.comWebsite - us2.make.com

Completed

on Oct 27, 2026

Scheduled maintenance for US zones is complete, restoring webhooks and scenario executions.

Under Maintenance

on Oct 27, 2026

Scheduled maintenance for US zones is now in progress, affecting webhooks and scenario executions until further updates.

Scheduled For

Oct 27, 2026, 6:00 AM UTC

Scheduled

on Oct 27, 2026

Scheduled maintenance for US zones begins in 60 minutes, affecting webhooks and scenario executions.

Scheduled For

Oct 27, 2026, 6:00 AM UTC

Under Maintenance

on Oct 26, 2026

Scheduled maintenance for EU zones is now in progress, affecting webhooks and scenario executions until further updates.

Scheduled For

Oct 26, 2026, 9:00 PM UTC

... and 4 more update(s). Click to view the full timeline.

Scheduled infrastructure maintenance for EU zones

Completed

Affected Components

Responsive Webhooks - eu1.make.comResponsive Webhooks - eu2.make.comResponsive Webhooks - eu1.make.celonis.comScenario Executions - eu1.make.comScenario Executions - eu2.make.com

Completed

on Oct 26, 2026

The scheduled maintenance for EU zones has been completed, affecting webhooks and scenario executions.

Scenarios using "Scenario" app failing with validation error

Resolved

Affected Components

Scenario Executions - eu1.make.celonis.comScenario Executions - eu1.make.comScenario Executions - eu2.make.comScenario Executions - us1.make.comScenario Executions - us2.make.com

Resolved

on Oct 12, 2026

The incident affecting scenarios using the "Scenario" app has been resolved.

Identified

on Oct 12, 2026

The issue with failing "Scenario" app scenarios has been identified and is being fixed; some scenarios may be deactivated temporarily.

Investigating

on Oct 12, 2026

Scenarios using the "Scenario" app are throwing a validation error at run start; the issue is currently under investigation.

Degradation on us1.make.celonis.com

Resolved

Affected Components

Apps - us1.make.celonis.comResponsive Webhooks - us1.make.celonis.comScenario Executions - us1.make.celonis.comWebsite - us1.make.celonis.com

Resolved

on Sep 18, 2026

The incident on us1.make.celonis.com has been resolved.

Monitoring

on Sep 18, 2026

Corrective actions applied and the situation has stabilized; the platform is being actively monitored for full performance and recovery.

Investigating

on Sep 18, 2026

Investigation remains ongoing into degradation affecting scenario executions, webhooks, platform access, and apps on us1.make.celonis.com.

Investigating

on Sep 18, 2026

Investigation is still ongoing into degradation affecting scenario executions, webhooks, platform access, and apps on us1.make.celonis.com.

... and 2 more update(s). Click to view the full timeline.

EU1 Region Degradation

Resolved

Affected Components

Responsive Webhooks - eu1.make.comScenario Executions - eu1.make.comWebsite - eu1.make.com

Resolved

on Sep 10, 2026

The EU1 region degradation incident has been resolved, affecting the website, responsive webhooks, and scenario executions.

Monitoring

on Sep 9, 2026

Operational metrics on eu1.make.com have returned to healthy levels, but engineering remains in a monitoring state to verify consistent performance.

Investigating

on Sep 9, 2026

Investigating an issue affecting eu1.make.com causing instability in scenario executions, webhooks, and platform access.

Delay in scenario executions affecting EU1

Resolved

Affected Components

Responsive Webhooks - eu1.make.comScenario Executions - eu1.make.com

Resolved

on Aug 26, 2026

An issue caused delays in scenario executions on EU1 between 10:45 and 11:05 CEST, but it has been resolved and service is fully operational.

Issues with Scenario saving and Execution on EU2

Resolved

Affected Components

Apps - eu2.make.comScenario Executions - eu2.make.com

Resolved

on Aug 24, 2026

The issue affecting the EU2 region has been fully resolved, and all system operations have returned to normal.

Identified

on Aug 24, 2026

We are continuing to work on a fix for the issue affecting scenario saving and execution on EU2.

Identified

on Aug 24, 2026

We are investigating an issue affecting EU2 where scenario saving and manual execution are failing. The engineering team has identified the issue and is working on a fix.

Scenarios disabled after update

Resolved

Affected Components

Scenario Executions - us2.make.com

Resolved

on Aug 14, 2026

The incident has been resolved; all previously impacted scenarios have been re-enabled and monitoring continues.

Monitoring

on Aug 14, 2026

All previously impacted scenarios have been re-enabled after rollback; system metrics stable and monitoring continues.

Identified

on Aug 14, 2026

The issue has been identified and a fix is being implemented for scenario executions on us2.make.com.

Identified

on Aug 14, 2026

A subset of scenarios was temporarily disabled after an update; root cause identified and deployment rolled back, with reactivation in progress.

Anthropic & OpenAI models available again

Resolved

Affected Components

Scenario Executions - eu1.make.comScenario Executions - us2.make.comApps - eu1.make.comApps - us2.make.com

Resolved

on Aug 10, 2026

The Anthropic and OpenAI models are fully operational again on eu1.make.com and us2.make.com after an incident.

Limited availability of Anthropic & OpenAI models on eu1 and us2

Identified

Affected Components

Scenario Executions - eu1.make.comScenario Executions - us2.make.comApps - eu1.make.comApps - us2.make.com

Identified

on Aug 4, 2026

Anthropic and OpenAI models are temporarily unavailable in Make AI Provider, AI Toolkit, and Anthropic Claude module; other models remain operational.

    Incident History for Make