Investigating
Last updated: September 24, 2026 at 04:34 PM UTC
Automatically closed — no further updates were published for this incident.
Proclaim Media Upload Failures
Affected Components
Enterprise Tools Admin PortalEnterprise Tools Learning Tools IntegrationFaithlife AmberFaithlife Faithlife TVFaithlife Faithlife.comLogos Biblia, ref.ly, and ReftaggerLogos Logos Online ServicesLogos Logos SermonsLogos Logos Web AppProclaim Digital SignageProclaim Music ServicesProclaim Proclaim Online ServicesStores Faithlife Ebooks StoreStores LogosStores Verbum StoreView maintenance ( https://u24706548.ct.sendgrid.net/ls/click?upn=u001.xYmoMNJiMWxgKfVNXP547Jl1-2F-2FO1PeaAubLqaTvSjz2UE5Z8N4kmsPVpQJxpDI4a-2FW9oIUcsgu5j1YSJNMwxFA-3D-3D-hTb_ExsN8oJmFBnVZ28FrrBKtwFvhd5T8G6nlmJw4mP8hWvXJnIf9YWwex0PwbQC-2Fr4w8CVVohkfA79ROs9i-2F1jL42MRRCt0HfAwTd-2Bj6-2BLII4OnyH49CdnhE6dVz7z7Sk0MlghNGhoAjznWnXFzzpgPpM2VtMXt-2FhOCS6X97rjJvyVOAQ42r0kMxoG2b8-2BV-2FwG-2BdNT-2Ba7UhpxC0ZK4UTlpxG-2BQi7nLrrOhEfDps6GoRmeQO8-2FqNw87Xe9z5f85unYW5EleMCvLZI6DhHF-2FOX5AeitAKl7SR-2BlasP3MW3Ri1nQw0vGHQ395hTnB9Zhb3EzAcGKFyYDXJURxtUBVRP2vNkUtFIWArgn-2FgjMWkFS9Y6Be1I9yqTqqhyRlbanWZVFssUYOMOb1k9nCK-2BnfMunf7tOXyD6VMFRKcM6H0daIYhQJsqXePJTizjCRCbOWn4xUH )
Updates
Investigating
September 24, 2026 at 04:34 PM UTC
User media uploads are failing and unavailable in the Proclaim Media Browser; the issue is under investigation.
Scheduled
September 24, 2026 at 03:16 PM UTC
Routine database maintenance is scheduled for October 14, 2026, which may cause degraded or unavailable websites, cloud services, and app functionality.
Scheduled For
Oct 14, 2026, 5:00 AM UTC to Oct 14, 2026, 6:00 AM UTC