Incident History for Logos
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 11 loadedLogos Web App service degradation
Resolved
Affected Components
Resolved
on Oct 20, 2026
The Logos Web App degradation has been resolved and the service is operational.
Monitoring
on Oct 20, 2026
The fix for the Logos Web App degradation has been implemented and the system is now being monitored.
Identified
on Oct 20, 2026
The cause of errors affecting the Logos Web App has been identified and a fix is being implemented.
Scheduled For
Oct 20, 2026, 4:16 AM UTC
Database Maintenance In Progress
Completed
Affected Components
Completed
on Oct 14, 2026
Database maintenance has completed and all affected services are now operational.
Scheduled For
Oct 14, 2026, 5:00 AM UTC
Under Maintenance
on Oct 14, 2026
Database maintenance is currently in progress, affecting Logos, Proclaim, Stores, Faithlife, and Enterprise Tools services.
Scheduled For
Oct 14, 2026, 5:00 AM UTC
Verse of the Day errors affecting Biblia
Resolved
Affected Components
Resolved
on Oct 6, 2026
The issue affecting Biblia, ref.ly, and Reftagger has been resolved and all components are operational.
Monitoring
on Oct 6, 2026
A fix has been implemented for the Verse of the Day errors affecting Biblia, ref.ly, and Reftagger, and monitoring is underway.
Investigating
on Oct 6, 2026
We are investigating elevated errors with the Verse of the Day service affecting Biblia, ref.ly, and Reftagger.
Scheduled For
Oct 6, 2026, 6:13 PM UTC
Search and Study Assistant outage
Resolved
Affected Components
Resolved
on Sep 30, 2026
Search and Study Assistant is resolved and operating normally after an outage affecting Logos Web App and Online Services.
Investigating
on Sep 30, 2026
We're investigating the cause of slow and intermittent search capabilities affecting Logos Web App and Online Services.
Investigating
on Sep 30, 2026
Cloud-based searches are extremely slow or failing, impacting Search in Logos apps and Study Assistant.
Scheduled For
Sep 30, 2026, 2:13 PM UTC
Proclaim Media Upload Failures
Resolved
Affected Components
Resolved
on Sep 24, 2026
The Proclaim media upload issue is resolved and newly uploaded media should now appear in the Media Browser.
Proclaim Media Upload Failures
Investigating
Affected Components
Investigating
on Sep 24, 2026
User media uploads are failing and unavailable in the Proclaim Media Browser; the issue is under investigation.
Scheduled
on Sep 24, 2026
Routine database maintenance is scheduled for October 14, 2026, which may cause degraded or unavailable websites, cloud services, and app functionality.
Scheduled For
Oct 14, 2026, 5:00 AM UTC to Oct 14, 2026, 6:00 AM UTC
Library Reports service down affecting Factbook
Resolved
Affected Components
Resolved
on Sep 21, 2026
The Library Reports service issue affecting Factbook has been resolved.
Monitoring
on Sep 21, 2026
The fix has been implemented and the system is being monitored.
Identified
on Sep 21, 2026
The cause of the Library Reports service errors affecting Factbook has been identified and a fix is being implemented.
Identified
on Sep 21, 2026
The cause of the Library Reports service errors affecting Factbook has been identified and a fix is being implemented.
... and 2 more update(s). Click to view the full timeline.
Learning Tools Integration and Admin Portal issues
Resolved
Affected Components
Resolved
on Aug 17, 2026
The issue has been resolved and all affected components are operational.
Monitoring
on Aug 17, 2026
The fix has been implemented and we are monitoring the system to ensure stability.
Identified
on Aug 17, 2026
We are continuing to work to restore services for the Learning Tools Integration and Admin Portal, which are experiencing a full outage.
Identified
on Aug 17, 2026
Learning Tools Integration and Admin Portal are experiencing errors due to a database problem. The cause has been identified and a fix is being implemented.
Logos Indexer failing to index new resources
Resolved
Affected Components
Resolved
on Aug 12, 2026
The issue with Logos Indexer failing to index new resources has been resolved.
Monitoring
on Aug 12, 2026
A fix has been published and monitoring is underway for the Logos Indexer issue.
Investigating
on Aug 12, 2026
Logos Indexer is failing to index new resources, showing as running but not completing.
Logos Status Page Moving Maintenance
Completed
Affected Components
Completed
on Aug 6, 2026
The scheduled maintenance for the Logos Status Page move has been completed.
Scheduled
on Aug 6, 2026
Scheduled maintenance is in progress for the Logos Status Page move, affecting multiple components.
Logos Status Page Maintenance
Scheduled
Affected Components
Scheduled
on Aug 6, 2026
Maintenance for the Logos status page will begin as scheduled in 60 minutes, affecting multiple components.
Scheduled For
Aug 6, 2026, 1:00 PM UTC
Scheduled
on Aug 4, 2026
Scheduled maintenance to move the status page to status.logos.com on August 6, 2026.
Scheduled For
Aug 6, 2026, 1:00 PM UTC