Incident History for Link Mobility

Scheduled maintenance for Link Mobility France and Omnichannel components has been completed.

The disturbance affecting Orange Belgium SMS traffic and delivery reports is now closed and resolved.

Impact is no longer present; Orange Belgium remains under close observation for two hours with further updates planned.

An unscheduled disturbance is affecting SMS traffic and delivery reports to Orange in Belgium, with some messages delayed or missing.

Scheduled maintenance on the s-eu.linkmobility.io API endpoint has been completed.

Scheduled maintenance on the s-eu.linkmobility.io API endpoint is currently in progress; no SMS service interruption is expected.

Scheduled maintenance on the s-eu.linkmobility.io API endpoint begins in 60 minutes; no SMS service interruption is expected.

The Telia Sweden disturbance has been resolved and services are back in an operational state.

Impact is no longer present; Telia Sweden traffic remains under close observation for the next 2 hours.

Link Mobility continues investigating a Telia Sweden disturbance that may also impact MT and MO message delivery.

Link Mobility is investigating a disturbance with Telia in Sweden causing delivery reports to be delayed or missing.

Scheduled maintenance for MyLINK Connect (Xenioo) has been completed across Europe, Legacy, and Channel Delivery components.

Scheduled maintenance for MyLINK Connect (Xenioo) is now in progress, affecting Europe, Legacy, and Channel Delivery components.

Scheduled maintenance for MyLINK Connect (Xenioo) begins in 60 minutes, affecting Europe, Legacy, and Channel Delivery components.

Scheduled maintenance on CGI API n-eu.linkmobility.io has been completed.

Scheduled maintenance on CGI API n-eu.linkmobility.io is now in progress, with updates to follow as necessary.

Planned maintenance on CGI API n-eu.linkmobility.io begins in 60 minutes as scheduled.

Planned maintenance on 22 October 2026 may cause a brief service interruption while traffic transitions between redundant infrastructure components.

The TDC Denmark SMS disturbance is resolved and the incident is now closed.

A fix has been implemented for the TDC Denmark SMS disturbance and results are being monitored.

Impact from the TDC Denmark SMS disturbance is no longer present, and TDC remains under close observation for the next 2 hours.

A new incident is under investigation affecting SMS traffic toward TDC in Denmark, with MT, MO and DLRs possibly delayed or missing.

The O2 UK SMS disturbance has been resolved, with impact no longer present.

Impact from the O2 UK SMS disturbance is no longer present, and O2 UK remains under close observation for the next 2 hours.

A new incident is under investigation affecting SMS traffic toward Telefonica O2 in the UK, with MT/MO/DLRs possibly delayed or missing.

The SMS disturbance affecting Orange in France is resolved and the incident is now closed.

Impact from the Orange France SMS disturbance is no longer present; Orange remains under close observation for the next 2 hours.

SMS traffic to Orange France is experiencing delayed or missing MT/MO/DLRs; engineers are actively investigating the disturbance.

Scheduled load balancer maintenance on Link Mobility France has been completed, affecting the SMS Platform and MYLINKFR.

Scheduled load balancer maintenance on Link Mobility France is now in progress, affecting the SMS Platform and MYLINKFR.

Scheduled load balancer maintenance for Link Mobility France begins in 60 minutes at 23:00 CEST on 20 October 2026.

The Free Mobile France disturbance is now closed and the incident resolved; contact local support if further delays occur.

Impact from the Free Mobile France disturbance has ended, and the operator remains under close observation for the next two hours.

A new disturbance is causing delayed or missing SMS traffic for Free Mobile in France, and engineers are actively investigating.

The disturbance affecting the Swedish and Norwegian region is now closed and resolved.

No service impact or network instability observed; message traffic flowing normally while enhanced monitoring continues for four hours to confirm the issue remains mitigated.

Root cause identified as a cable break in the provider's network; service impact mitigated and message traffic flowing normally while monitoring continues.

Additional customer impact identified; SMS delivery delays now affect MO, MT, and DLR traffic toward both Sweden and Norway while mitigation continues.