Status updated
Lifesize Cloud
Lifesizecloud.com is the domain for Lifesize's cloud-based video conferencing service. Lifesize, now part of Enghouse, provides high-definition video meetings, conference room systems, cameras and phones, and cloud collaboration software. Through Lifesize Cloud, users can join and host video calls from browsers, desktop and mobile apps, and meeting room devices, with features like screen sharing, recording, calendar integration and interoperability with Microsoft Teams. Organisations use Lifesize for reliable, high-quality video collaboration.
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Recent User Report Trends for Lifesize Cloud
Aggregated reports in the last 48 hours.
No user reports about Lifesize Cloud in the last 48 hours.
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What is Lifesize Cloud's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Lifesize Cloud
Recent issues reported by users from around the world.
No user reports for Lifesize Cloud in the last 30 days.
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Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain lifesizecloud.com.
Domain name active since 2013
lifesizecloud.com has been a registered domain since November 2013 — 12 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, deletion and record changes, so the domain cannot be hijacked.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Amazon.com, Inc.
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Lifesize Cloud not working
Lifesize Cloud runs video meetings in browsers, desktop and mobile apps, and meeting room systems. People join and host calls, share screens and record meetings with it. Find your symptom below. Most problems come from a device's camera or microphone, a network connection, a sign-in, or the service itself. Test your camera and microphone before an important meeting.
Jump to what you are seeing
- Joining Meeting
- Login Failed
- Website Down
- Poor Video Quality
- Audio Issues
- Screen Sharing Failed
- App Crashing
Joining Meeting
You cannot join a meeting, or the link does not open the call.
- Check the meeting link is current, and that the meeting has started.
- Open the link in a current browser or the app, and allow camera and microphone access when asked.
- Check status.lifesizecloud.com, then rejoin once, or ask the host for a new link.
Login Failed
Sign-in is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account your organisation set up.
- Try a private window to rule out an old session.
Website Down
The Lifesize website does not load for you.
- Open the page in a private window and on another network.
- Check status.lifesizecloud.com for an active incident.
- If only your network is affected, ask IT to check the firewall.
Poor Video Quality
Video is blurry, freezes, or stops.
- Check your connection, and close other apps and tabs that use bandwidth.
- Turn off your video, or lower the quality setting if the app offers it, to test.
- Check status.lifesizecloud.com, and report the time and the number of participants if it stays poor.
Audio Issues
Others cannot hear you, or you cannot hear them.
- Check the right microphone and speaker are selected, and that the device is not muted.
- Check the app has microphone permission in your device settings.
- Rejoin the meeting once, and check status.lifesizecloud.com if the audio stays broken.
Screen Sharing Failed
Screen sharing does not start, or others cannot see the shared screen.
- Check the app has screen recording or screen sharing permission on your device.
- Close and reopen the window you want to share, then try again.
- Check status.lifesizecloud.com, and try sharing a single window instead of the whole screen.
App Crashing
The app closes during a call, or it will not open.
- Update the app, and restart the device.
- Check you have enough free memory and storage.
- Reinstall the app if it still crashes, and check status.lifesizecloud.com.
Still not working?
Contact your organisation's Lifesize administrator or IT team first, since they manage accounts and meeting rooms. For a platform-wide problem, contact Lifesize support through the help option on the Lifesize website. Have your organisation name, the meeting ID (not any password), the device and app version, the exact error text, and the time with your time zone. Never send meeting recordings or passwords in a support message. Live incident updates are on status.lifesizecloud.com.
Most video-call problems come from a device permission, a network connection or a setting, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Lifesize's side.
Frequently asked questions about Lifesize Cloud
Is Lifesize Cloud down right now?
No. Based on the latest status data on this page, Lifesize Cloud (lifesizecloud.com) is up and running normally. The most recent incident, "EU users unable to join multiparty and Connect+ calls", was resolved (last update Oct 7, 2026).
What should I do if Lifesize Cloud is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for lifesizecloud.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Lifesize Cloud incident?
The most recent incident on record is "EU users unable to join multiparty and Connect+ calls", last updated on Oct 7, 2026. It has been resolved.
How many people reported problems with Lifesize Cloud recently?
No user reports about Lifesize Cloud were submitted in the last 48 hours.
How do I report a problem with Lifesize Cloud?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Lifesize Cloud status page?
The official status page for Lifesize Cloud is status.lifesizecloud.com.
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