Incident History for Liferay

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 5 loaded
Database upgrade for non-production environments

Completed

Affected Components

AustraliaDatabase ServicesIndiaJapanLiferay Cloud Platform Regions - MumbaiLiferay Cloud Platform Regions - OsakaLiferay Cloud Platform Regions - SydneyLiferay Cloud Platform Regions - Tokyo

Completed

on Oct 16, 2026

The scheduled MySQL 8.4 database upgrade for non-production environments has been completed.

Under Maintenance

on Oct 15, 2026

Scheduled MySQL 8.4 database upgrade for non-production environments is currently in progress.

Scheduled

on Oct 15, 2026

Scheduled MySQL 8.4 database upgrade for non-production environments begins in 60 minutes.

Scheduled For

Oct 15, 2026, 3:00 PM UTC

MySQL 8.4 upgrade for production environments

Scheduled

Affected Components

Database ServicesLiferay Cloud Platform Regions - TokyoJapanLiferay Cloud Platform Regions - OsakaLiferay Cloud Platform Regions - MumbaiIndiaLiferay Cloud Platform Regions - SydneyAustralia

Scheduled

on Sep 30, 2026

Scheduled maintenance on November 5, 2026 will upgrade production databases to MySQL 8.4, causing 20-30 minutes of downtime.

Scheduled For

Nov 5, 2026, 4:00 PM UTC

MySQL 8.4 upgrade for non-production environments

Scheduled

Affected Components

Database ServicesLiferay Cloud Platform Regions - TokyoJapanLiferay Cloud Platform Regions - OsakaLiferay Cloud Platform Regions - MumbaiIndiaLiferay Cloud Platform Regions - SydneyAustralia

Scheduled

on Sep 30, 2026

Scheduled maintenance on October 15, 2026 will upgrade non-production databases to MySQL 8.4, causing 20-30 minutes of downtime.

Scheduled For

Oct 15, 2026, 3:00 PM UTC

Incorrect Auto-Scaling Email Notification for Search Service

Resolved

Affected Components

Liferay Cloud Platform Regions - TokyoJapanLiferay Cloud Platform Regions - OsakaLiferay Cloud Platform Regions - MumbaiIndiaLiferay Cloud Platform Regions - SydneyAustraliaLiferay Cloud Platform Regions - HaminaFinland

Resolved

on Aug 26, 2026

Incident resolved. Fix applied in production for incorrect auto-scaling email notifications for the search service.

Incorrect Auto-Scaling Email Notification for Search Service

Monitoring

Affected Components

AustraliaFinlandIndiaJapanLiferay Cloud Platform Regions - HaminaLiferay Cloud Platform Regions - MumbaiLiferay Cloud Platform Regions - OsakaLiferay Cloud Platform Regions - SydneyLiferay Cloud Platform Regions - Tokyo

Monitoring

on Aug 18, 2026

A fix has been implemented for the incorrect auto-scaling email notifications and we are monitoring the results.

Identified

on Aug 18, 2026

The incorrect auto-scaling email notifications were caused by a bug during a Search service volume resize in non-production environments. The resize is complete and the issue will not recur.

Investigating

on Aug 17, 2026

Investigation confirmed incorrect auto-scaling email notifications for Search service in UAT and DEV environments; continuing to investigate.

Investigating

on Aug 17, 2026

Investigating an issue where some customers receive incorrect auto-scaling notification emails for their Search service.

    Incident History for Liferay