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Liferay is an open source digital experience platform used to build websites, customer portals, intranets and commerce experiences. Liferay DXP provides content management, personalisation, search, forms, workflow, commerce, and low-code application development, all on a flexible Java-based architecture that integrates with enterprise systems. It is available as a self-hosted product or as Liferay SaaS and PaaS cloud offerings. Organisations in financial services, manufacturing, government and healthcare use Liferay to create secure, personalised portals for customers, partners and employees.
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Recent User Report Trends for Liferay
Aggregated reports in the last 48 hours.
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What is Liferay's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Liferay
Recent issues reported by users from around the world.
No user reports for Liferay in the last 30 days.
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Performance Insights
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About Liferay & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A Java-centric enterprise digital experience platform stack, fronted by Varnish caching and governed by OneTrust consent management.
What stands out
- Liferay practices what it preaches: Java, React, and Varnish mirror its own DXP architecture.
- OneTrust signals GDPR/CCPA readiness for global enterprise buyers.
Technologies liferay.com uses
- OneTrust — OneTrust manages cookie consent and privacy compliance for global B2B visitors, reflecting enterprise trust needs.
- Google Analytics — Tracks visitor behavior and marketing performance.
- Java — Liferay's DXP is built on Java, so the site runs on the same core Java platform it sells.
- Varnish — Varnish caches and accelerates delivery of Java-rendered pages, essential for enterprise site performance.
- React — React powers interactive UI components and dynamic content on the marketing site.
- HSTS — Enforces HTTPS to protect visitor connections.
- Google Tag Manager — Deploys analytics and marketing tags without code changes.
How these technologies work together
- Google Tag Manager integrates with OneTrust — OneTrust blocks GTM from firing non-essential tags until visitors grant consent.
- Google Analytics requires Google Tag Manager — Google Analytics is loaded and configured through GTM, centralizing tracking deployment.
- Java integrates with Varnish — Varnish caches Java-rendered pages reducing backend load and improving response times.
- HSTS integrates with Varnish — Varnish sets the HSTS header to enforce secure connections at the edge.
- Java integrates with React — React components call Java-based APIs for dynamic content and DXP features.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain liferay.com.
Domain name active since 2000
liferay.com has been a registered domain since March 2000 — 26 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2031
The owner has kept this domain secured until March 2031.
DNS managed by Cloudflare
2 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Fastly, Inc.
Served from professional infrastructure located in Canada.
Records last verified July 2026.
How to fix Liferay not working
Liferay is an open source platform for websites, customer portals, intranets and commerce. It is offered as a company-run cloud service, or it is installed and run by the customer on its own servers. Find your symptom below. If you run Liferay yourself, your own administrator controls the server, so start with them.
Jump to what you are seeing
Website
The site or portal does not load for visitors, or the Liferay website does not load for you.
- Open the page in a private window and on another network. If it loads for other people, the problem is on your side.
- Check status.liferay.com for an active incident if you use the company's cloud service.
- If you run Liferay yourself, check the server is running and reachable, and ask your administrator to check the logs.
Login
Sign-in to the portal or the admin area is refused.
- Use the sign-in route your organisation set up, such as single sign-on.
- If the message says the password is wrong, use the reset option and check spam.
- Ask your administrator to confirm your user has the right role for the site or portal.
AI
An AI feature in the platform does not respond, or it returns an error.
- Check the AI feature is switched on, and that its provider connection has not expired.
- Try a shorter request to see whether the size is the cause.
- Check the status page for an AI incident if you use the company's cloud service.
AI DAM
An AI feature in the digital asset library, such as automatic tagging, does not run on a file.
- Check the file type is supported for that AI feature, and that the file is not too large.
- Retry the file once, and check the library's log for the first error.
- If it fails on every file, ask your administrator to check the AI connection settings.
Commerce
A store, cart, price or order does not show or update correctly.
- Check the product, price or stock change is saved and published in the commerce section.
- Check the change in a private window, since an old session can show an old price.
- Check whether the error is on one product or everywhere. One product usually points to its own data.
- If everything fails, check the server log or the status page, and send the error text to support.
Still not working?
If you use the company's cloud service, contact Liferay support through the help option in the product or on liferay.com. If you run Liferay yourself, contact your own administrator first, who can check the server logs. Have the product or site name, the exact error text, the time it started with your time zone, and any change made just before. Never send passwords or server keys in a support message. Live incident updates are on status.liferay.com.
Most platform problems come from a setting, a permission or a publishing step, and they usually clear once that is corrected. The status page shows live incidents for the company's cloud service, so you can see whether the problem is on Liferay's side.
Frequently asked questions about Liferay
Is Liferay down right now?
No. Based on the latest status data on this page, Liferay (liferay.com) is up and running normally. The most recent incident, "Incorrect Auto-Scaling Email Notification for Search Service", was resolved (last update Aug 26, 2026).
What should I do if Liferay is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for liferay.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent Liferay incident?
The most recent incident on record is "Incorrect Auto-Scaling Email Notification for Search Service", last updated on Aug 26, 2026. It has been resolved.
How many people reported problems with Liferay recently?
No user reports about Liferay were submitted in the last 48 hours.
How do I report a problem with Liferay?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Liferay status page?
The official status page for Liferay is status.liferay.com.
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