Incident History for KnowBe4
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedSecure Workspace scheduled maintenance completed
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance for Secure Workspace (US) has been completed.
Planned maintenance for Prevent, Protect, Secure Web Forms
Completed
Affected Components
Completed
on Oct 29, 2026
Scheduled maintenance for Prevent, Protect, Secure Web Forms, and Secure Workspace in US and AU regions has been completed.
Under Maintenance
on Oct 29, 2026
Scheduled maintenance is currently in progress for Prevent, Protect, Secure Web Forms, and Secure Workspace in US and AU regions.
Scheduled For
Oct 29, 2026, 9:01 AM UTC
Secure Workspace scheduled maintenance in progress
Under Maintenance
Affected Components
Under Maintenance
on Oct 29, 2026
Scheduled maintenance for Secure Workspace (US) is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 29, 2026, 9:00 AM UTC
Scheduled
on Oct 29, 2026
Secure Workspace maintenance in the US begins in 60 minutes as scheduled.
Scheduled For
Oct 29, 2026, 9:00 AM UTC
Scheduled
on Oct 29, 2026
Scheduled maintenance for Prevent, Protect, Secure Web Forms, and Secure Workspace begins in 60 minutes at 09:00 UTC.
Scheduled For
Oct 29, 2026, 9:00 AM UTC
Scheduled
on Oct 28, 2026
Scheduled maintenance on US and AU instances on October 29, 2026, from 09:00 to 10:00 UTC, with up to 15 minutes of disruption.
Scheduled For
Oct 29, 2026, 9:00 AM UTC to Oct 29, 2026, 10:00 AM UTC
Secure Workspace scheduled maintenance completed (UK)
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled maintenance for Secure Workspace (UK) has been completed.
Planned maintenance for Prevent, Protect, Secure Web Forms, Secure Workspace
Completed
Affected Components
Completed
on Oct 28, 2026
Scheduled maintenance for UK and EU instances has been completed.
Under Maintenance
on Oct 28, 2026
Scheduled maintenance for UK and EU instances is currently in progress, with further updates to follow.
Scheduled For
Oct 28, 2026, 7:00 PM UTC
Under Maintenance
on Oct 28, 2026
Scheduled maintenance for Secure Workspace UK is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 28, 2026, 7:00 PM UTC
Scheduled
on Oct 28, 2026
Secure Workspace UK maintenance begins as scheduled in 60 minutes, with up to 15 minutes of disruption.
Scheduled For
Oct 28, 2026, 7:00 PM UTC
... and 2 more update(s). Click to view the full timeline.
KSAT console maintenance starting in 60 minutes
Completed
Affected Components
Completed
on Oct 22, 2026
Scheduled maintenance for the KnowBe4 KSAT console has been completed as of 02:00 UTC on October 22, 2026.
Under Maintenance
on Oct 22, 2026
Scheduled maintenance for the KnowBe4 KSAT console is now in progress as of 01:00 UTC on October 22, 2026.
Scheduled For
Oct 22, 2026, 1:00 AM UTC
Scheduled
on Oct 22, 2026
Scheduled maintenance for the KnowBe4 KSAT console begins at 01:00 UTC on October 22, 2026, in 60 minutes.
Scheduled For
Oct 22, 2026, 1:00 AM UTC
Secure Workspace scheduled maintenance in US East
Scheduled
Affected Components
Scheduled
on Oct 20, 2026
Secure Workspace instances in US East are scheduled for maintenance on October 29, 2026, with possible service disruption up to 30 minutes.
Scheduled For
Oct 29, 2026, 9:00 AM UTC to Oct 29, 2026, 11:00 AM UTC
Secure Workspace scheduled maintenance in UK
Scheduled
Affected Components
Scheduled
on Oct 20, 2026
Secure Workspace instances in UK South will undergo scheduled maintenance on October 28, 2026, with possible service disruption up to 30 minutes.
Scheduled For
Oct 28, 2026, 7:00 PM UTC to Oct 28, 2026, 9:00 PM UTC
Secure Workspace scheduled maintenance in UK
Scheduled
Affected Components
Scheduled
on Oct 20, 2026
Secure Workspace instances in UK South will undergo scheduled maintenance on October 21, 2026, with possible service disruption up to 30 minutes.
Scheduled For
Oct 21, 2026, 6:00 PM UTC to Oct 21, 2026, 8:00 PM UTC
KSAT Console Planned Maintenance
Completed
Affected Components
Completed
on Oct 14, 2026
Scheduled maintenance for the KnowBe4 Security Awareness Training console has been completed.
Under Maintenance
on Oct 14, 2026
Scheduled maintenance for the KnowBe4 Security Awareness Training console is currently in progress.
Scheduled For
Oct 14, 2026, 1:00 AM UTC
Console login issues under investigation
Resolved
Affected Components
Resolved
on Oct 13, 2026
The console login incident has been resolved.
Monitoring
on Oct 13, 2026
A fix has been implemented for console login issues and KnowBe4 is monitoring the results.
Investigating
on Oct 13, 2026
KnowBe4 is investigating an issue affecting console login across KSAT Console, Learner Experience, and PhishER Console.
Secure Workspace maintenance completed
Completed
Affected Components
Completed
on Oct 8, 2026
Scheduled maintenance for Secure Workspace (US) has been completed.
Planned maintenance for KnowBe4 consoles and web forms
Completed
Affected Components
Completed
on Oct 8, 2026
Scheduled maintenance for Prevent, Protect, Secure Web Forms, and Secure Workspace has been completed.
Under Maintenance
on Oct 8, 2026
Scheduled maintenance for Prevent, Protect, Secure Web Forms, and Secure Workspace is currently in progress.
Under Maintenance
on Oct 8, 2026
Scheduled maintenance for Secure Workspace is currently in progress.
Scheduled For
Oct 8, 2026, 8:00 AM UTC
Scheduled
on Oct 8, 2026
Scheduled maintenance for Secure Workspace begins in 60 minutes.
Scheduled For
Oct 8, 2026, 8:00 AM UTC
... and 1 more update(s). Click to view the full timeline.
Secure Workspace Planned Maintenance (UK)
Completed
Affected Components
Completed
on Oct 7, 2026
Scheduled maintenance for Secure Workspace in the UK has been completed.
Under Maintenance
on Oct 7, 2026
Scheduled maintenance for Secure Workspace in the UK is currently in progress; updates will follow as necessary.
Planned maintenance for Prevent, Protect & Secure Web Forms
Completed
Affected Components
Completed
on Oct 7, 2026
Scheduled maintenance on Prevent, Protect and Secure Web Forms has been completed.
Under Maintenance
on Oct 7, 2026
Scheduled maintenance on Prevent, Protect and Secure Web Forms is currently in progress, with updates to follow as necessary.
Under Maintenance
on Oct 7, 2026
Scheduled maintenance on Secure Workspace is currently in progress, with updates to follow as necessary.
Scheduled For
Oct 7, 2026, 6:00 PM UTC
Scheduled
on Oct 7, 2026
Scheduled maintenance on Prevent, Protect & Secure Web Forms begins in 60 minutes, with up to 15 minutes of disruption expected.
Scheduled For
Oct 7, 2026, 6:00 PM UTC
... and 2 more update(s). Click to view the full timeline.