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IONOS down?
Ionos-status.com is the public status page for IONOS, the European web hosting and cloud provider owned by United Internet. It reports the operational health of IONOS services such as web hosting, domains, email, website builder, servers, cloud infrastructure, databases and customer login across regions. The page shows current incidents, service disruptions, planned maintenance and past events, helping customers understand whether problems with their websites, mailboxes or servers are caused by IONOS and when they will be resolved.
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Recent User Report Trends for IONOS
Aggregated reports in the last 48 hours.
No user reports about IONOS in the last 48 hours.
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What is IONOS's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Oct 30, 2026
Oct 29, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for IONOS
Recent issues reported by users from around the world.
No user reports for IONOS in the last 30 days.
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Performance Insights
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About IONOS & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: Privacy-conscious status page on Atlassian Statuspage with CDN and EU-hosted analytics.
What stands out
- Uses Piwik Pro Core instead of more common Google Analytics, prioritizing EU data control uncommon for status pages.
- Leverages a dedicated Statuspage SaaS with AWS edge delivery, indicating focus on uptime communication reliability for enterprise customers.
Technologies ionos-status.com uses
- Atlassian Statuspage — Dedicated status page platform for incident communication and uptime transparency, signaling enterprise service reliability commitments.
- Piwik PRO Core — EU-hosted privacy-compliant analytics tracking status page visits, reflecting IONOS's German data-protection priorities for business users.
- Amazon CloudFront — Global CDN ensures fast, resilient delivery of status information to IONOS customers worldwide.
- HSTS — Enforces HTTPS for secure access.
- Amazon Web Services — Cloud infrastructure foundation.
- jQuery — Powers basic interactive elements.
How these technologies work together
- Amazon CloudFront runs on Amazon Web Services — CloudFront is an AWS edge service, so this status page ultimately runs on Amazon's global infrastructure.
- Amazon CloudFront requires Atlassian Statuspage — Atlassian Statuspage uses CloudFront to distribute status page assets globally with low latency.
- Atlassian Statuspage integrates with Piwik PRO Core — Piwik Pro script is embedded into Statuspage custom HTML to track visitor and incident-report engagement.
- Amazon CloudFront works alongside HSTS — HSTS ensures browsers always use HTTPS, complementing CloudFront's SSL termination for secure content delivery.
- Atlassian Statuspage requires jQuery — Statuspage's interface relies on jQuery to update incident timeline, subscribe buttons, and dynamic status indicators.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain ionos-status.com.
Domain name active since 2018
ionos-status.com has been a registered domain since October 2018 — 8 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Redundant DNS setup
2 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by IONOS SE
Served from professional infrastructure located in Germany.
Records last verified September 2026.
How to fix IONOS not working
This is the status page for IONOS, a hosting and cloud provider. If your website, email, server or login is not working, check this page first. An active incident here means the problem is on IONOS's side. If everything shows as working, the cause is more likely a setting in your hosting or domain, or your own network.
Jump to what you are seeing
- Website Down
- Email Issues
- Login Failed
- Server Down
- DNS Issues
- FTP Connection Failed
- Database Error
- Cloud Panel Down
Website Down
Your website does not load for visitors, or the IONOS control panel does not load for you.
- Open the site in a private window and on another network. If it loads for other people, the problem is on your side.
- Check this status page for an active hosting incident.
- If the site shows a server error, note the code and the time, and contact support.
Email Issues
Email does not send or receive for your domain.
- Check this status page for an email incident.
- Check the mailbox is active and not full.
- Check the domain's mail records have not changed recently, since a change can stop mail.
Login Failed
Sign-in to the IONOS account or control panel is refused.
- If the message says the password is wrong, reset it and check spam.
- Check you are using the account that owns the contract.
- Check this status page for a customer login incident.
Server Down
A virtual server or dedicated server does not respond.
- Check the server's status in the control panel.
- Check this status page for an incident in that location.
- Restart the server once from the control panel, and wait a few minutes before checking again.
DNS Issues
A domain does not load, or a DNS change does not show on the internet.
- Check the DNS record is entered correctly, with no extra spaces or missing dots.
- Allow time for a DNS change to spread.
- Use a public DNS lookup tool to check the current answer for the domain.
FTP Connection Failed
A file transfer connection will not open or log in.
- Check the server name, username, password and port are correct for FTP or SFTP.
- Check your network does not block the port.
- Reset the FTP password in the control panel if it has been changed or is unknown.
Database Error
A database cannot be reached, or it shows an error when your site connects.
- Check the database is running and the connection details in your site match it.
- Check the number of open connections, and that your site closes its connections.
- Check this status page for a database incident.
Cloud Panel Down
The cloud control panel does not load, or it shows an error.
- Reload in a private window with extensions turned off.
- Check this status page for a control panel incident.
- If the panel stays down, check whether your servers still respond, and tell your team.
Still not working?
If the problem continues and this status page shows no incident, contact IONOS support through the help option in the control panel or on the IONOS website. Have your contract or customer number, the domain or server name, the exact error text, and the time it started with your time zone. Never send passwords or FTP credentials in a support message. Live incident updates are on www.ionos-status.com.
Most hosting problems come from a record that needs correcting, a server that needs a restart or a provider incident, and they usually clear once that is checked. The status page shows live incidents and planned maintenance, so you can see whether the problem is on IONOS's side.
Frequently asked questions about IONOS
Is IONOS down right now?
No. Based on the latest status data on this page, IONOS (ionos-status.com) is up and running normally. The most recent incident, "Limited configurations in some IONOS Control Panel sections", was resolved (last update Oct 31, 2026).
What should I do if IONOS is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for ionos-status.com, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
What was the most recent IONOS incident?
The most recent incident on record is "Limited configurations in some IONOS Control Panel sections", last updated on Oct 31, 2026. It has been resolved.
How many people reported problems with IONOS recently?
No user reports about IONOS were submitted in the last 48 hours.
How do I report a problem with IONOS?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official IONOS status page?
The official status page for IONOS is www.ionos-status.com.
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