Incident History for IBM Security
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 15 loadedIBM Verify (Japan) egress IP update maintenance
Completed
Affected Components
Completed
on Oct 30, 2026
Scheduled maintenance to update IBM Verify (Japan) egress IPs has been completed.
Scheduled
on Oct 30, 2026
Scheduled maintenance on November 2, 2026 updates IBM Verify (Japan) egress IPs with minimal impact and possible brief admin interruptions.
Scheduled For
Nov 2, 2026, 10:00 AM UTC to Nov 2, 2026, 5:00 PM UTC
IBM Verify SMS delivery issues across multiple regions
Resolved
Affected Components
Resolved
on Oct 30, 2026
SMS and Voice services are operating correctly and the incident has been closed.
Monitoring
on Oct 29, 2026
SMS delivery services are restored across affected regions, and monitoring continues.
Identified
on Oct 29, 2026
Additional countries and regions now operate successfully for SMS and voice, with remediation efforts continuing for the remaining affected regions.
Identified
on Oct 29, 2026
SMS delivery issues across multiple regions have been identified with actions implemented to restore, though some voice and SMS issues remain under investigation.
... and 1 more update(s). Click to view the full timeline.
IBM Verify (Europe) egress IP update maintenance
Scheduled
Affected Components
Scheduled
on Oct 30, 2026
Scheduled daily maintenance from November 2 to 7, 2026, updates IBM Verify (Europe) egress IPs with minimal impact and possible brief admin interruptions.
Scheduled For
Nov 2, 2026, 7:00 PM UTC to Nov 7, 2026, 6:00 AM UTC
IBM Verify (Japan) egress IP update maintenance
Under Maintenance
Affected Components
Under Maintenance
on Oct 30, 2026
Scheduled maintenance to update IBM Verify (Japan) egress IPs is currently in progress, affecting onboarding, directory, and account lifecycle components.
Scheduled For
Oct 30, 2026, 10:00 AM UTC
Scheduled
on Oct 30, 2026
Scheduled maintenance to update IBM Verify (Japan) egress IPs begins in 60 minutes, affecting several Japan components.
Scheduled For
Oct 30, 2026, 10:00 AM UTC
Scheduled
on Oct 28, 2026
Scheduled maintenance on 30 October 2026 will update IBM Verify (Japan) egress IPs, with minimal impact and possible brief admin interruptions.
Scheduled For
Oct 30, 2026, 10:00 AM UTC to Oct 30, 2026, 5:00 PM UTC
IBM Verify (Europe) egress IP update maintenance
Scheduled
Affected Components
Scheduled
on Oct 29, 2026
Scheduled maintenance to update IBM Verify (Europe) egress IPs begins in 60 minutes, with minimal impact and possible brief admin interruptions.
Scheduled For
Oct 29, 2026, 7:00 PM UTC
Scheduled
on Oct 28, 2026
Scheduled maintenance on 29-31 October 2026 will update IBM Verify (Europe) egress IPs, with minimal impact and possible brief admin interruptions.
Scheduled For
Oct 29, 2026, 7:00 PM UTC to Oct 31, 2026, 6:00 AM UTC
Custom login flow issue affecting IBM Verify (Canada)
Resolved
Affected Components
Resolved
on Oct 29, 2026
The incident affecting custom login flows and authentication for IBM Verify (Canada) has been resolved.
IBM Verify US authentication service issues
Resolved
Affected Components
Resolved
on Oct 23, 2026
The IBM Verify US authentication service incident has been resolved.
Monitoring
on Oct 22, 2026
Latency issues are mitigated while IBM engineers continue investigating the cause of the service impacting issues.
Investigating
on Oct 22, 2026
IBM Verify US Region Cluster A/B remains under investigation for service impacting issues, with customers possibly experiencing increased latency.
Investigating
on Oct 22, 2026
IBM Verify US Region Cluster A/B is experiencing service impacting issues and is currently under investigation.
X-Force Threat Intelligence ESXi Server Maintenance
Completed
Affected Components
Completed
on Oct 18, 2026
Scheduled maintenance for the X-Force Threat Intelligence ESXi server has been completed.
GDSC EU login service disruption
Resolved
Affected Components
Resolved
on Oct 17, 2026
The GDSC EU login service disruption has been resolved.
Monitoring
on Oct 17, 2026
The GDSC EU login service has been restored and is operating normally while the team continues monitoring for stability.
Investigating
on Oct 17, 2026
Users may be unable to sign in or encounter authentication errors while the team investigates the GDSC EU login issue.
X-Force Threat Intelligence ESXi server maintenance
Under Maintenance
Affected Components
Under Maintenance
on Oct 17, 2026
Scheduled maintenance on the X-Force Threat Intelligence ESXi server is currently in progress, with further updates to follow.
Scheduled For
Oct 17, 2026, 4:30 AM UTC
Scheduled
on Oct 17, 2026
Scheduled maintenance on X-Force Threat Intelligence ESXi servers begins in 60 minutes at 04:30 UTC.
Scheduled For
Oct 17, 2026, 4:30 AM UTC
Scheduled
on Oct 13, 2026
Scheduled maintenance on October 17-18, 2026 will migrate the ESXi server to KVM, impacting some X-Force Threat Intelligence feeds.
Scheduled For
Oct 17, 2026, 4:30 AM UTC
Scheduled
on Oct 13, 2026
Scheduled maintenance on October 17-18, 2026 will migrate the ESXi server to KVM, impacting some X-Force Threat Intelligence feeds.
Scheduled For
Oct 17, 2026, 4:30 AM UTC
... and 1 more update(s). Click to view the full timeline.
IBM Verify Japan egress IP maintenance completed
Completed
Affected Components
Completed
on Oct 15, 2026
Scheduled maintenance updating egress IPs for IBM Verify Japan has been completed.
IBM Verify Japan egress IPs being updated
Under Maintenance
Affected Components
Under Maintenance
on Oct 15, 2026
Scheduled maintenance for IBM Verify (Japan) is in progress to update egress IPs, with further updates to follow.
Scheduled For
Oct 15, 2026, 10:00 AM UTC
Scheduled
on Oct 15, 2026
Scheduled maintenance to update egress IPs for IBM Verify Japan begins in 60 minutes.
Scheduled For
Oct 15, 2026, 10:00 AM UTC
Scheduled
on Oct 9, 2026
Scheduled maintenance on 15 October 2026 will update IBM Verify Japan egress IPs; user services remain operational with brief admin interruptions.
Scheduled For
Oct 15, 2026, 10:00 AM UTC to Oct 15, 2026, 5:00 PM UTC
IBM Verify Japan egress IP maintenance completed
Completed
Affected Components
Completed
on Oct 12, 2026
Scheduled maintenance updating egress IPs for IBM Verify Japan has been completed.
IBM Verify Japan egress IPs being updated
Under Maintenance
Affected Components
Under Maintenance
on Oct 12, 2026
Scheduled maintenance is in progress for IBM Verify (Japan) to update egress IPs.
Scheduled For
Oct 12, 2026, 10:00 AM UTC
Scheduled
on Oct 12, 2026
Scheduled maintenance to update egress IPs for IBM Verify Japan begins in 60 minutes.
Scheduled For
Oct 12, 2026, 10:00 AM UTC
Scheduled
on Oct 9, 2026
Scheduled maintenance on 12 October 2026 will update IBM Verify Japan egress IPs; user services remain operational with brief admin interruptions.
Scheduled For
Oct 12, 2026, 10:00 AM UTC to Oct 12, 2026, 5:00 PM UTC
IBM Verify Japan egress IP maintenance completed
Completed
Affected Components
Completed
on Oct 8, 2026
Scheduled maintenance updating egress IPs for IBM Verify Japan has been completed.