Incident History for Hiver
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 3 loadedHiver services degraded due to AWS outage
Resolved
Affected Components
Resolved
on Oct 29, 2026
All Hiver services are up and running again after the AWS outage disruption was resolved.
Identified
on Oct 29, 2026
Hiver services are experiencing degraded performance from an ongoing AWS disruption, and the engineering team is actively investigating.
Hiver email synchronisation and assignment impacted
Resolved
Affected Components
Resolved
on Aug 3, 2026
The issue affecting email synchronisation and assignment has been resolved. All services are now operating normally.
Monitoring
on Aug 3, 2026
A fix has been deployed and we are monitoring the system to ensure full recovery.
Monitoring
on Aug 3, 2026
Hiver is investigating an issue affecting email synchronisation and assignment. Engineering is actively working to identify the root cause and will update within 30 minutes.
Hiver Scheduled Maintenance
Completed
Affected Components
Completed
on Aug 2, 2026
The scheduled maintenance has been completed.