Incident History for Guidewire

A complete log of all past incidents, outages, and scheduled maintenance.

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applies to the 15 loaded

GWCP v.1.135 security patch for AMER production

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Montréal - Delta2GWCP COMPUTE INFRASTRUCTURE - N. Virginia - Delta2GWCP COMPUTE INFRASTRUCTURE - N. Virginia - Delta4GWCP COMPUTE INFRASTRUCTURE - N. Virginia - Delta8GWCP COMPUTE INFRASTRUCTURE - N. Virginia - Gamma2

Completed

16 hours ago

The scheduled GWCP v.1.135 security patch maintenance for AMER production has been completed.

GWCP v.1.135 security patch maintenance for AMER production

Under Maintenance

Affected Components

Under Maintenance

18 hours ago

Scheduled maintenance for the GWCP v.1.135 security patch is currently in progress across AMER production components.

Scheduled For

Nov 1, 2026, 6:00 AM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Nov 1, 06:00 UTC will patch GWCP v.1.135 in AMER production environments, with brief availability losses expected.

Scheduled For

Nov 1, 2026, 6:00 AM UTC

GWCP v.1.135 security patch for EMEA production

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Frankfurt - Delta2GWCP COMPUTE INFRASTRUCTURE - London - Delta2GWCP COMPUTE INFRASTRUCTURE - Paris - Delta2GWCP COMPUTE INFRASTRUCTURE - Zurich - Delta2

Completed

19 hours ago

Scheduled maintenance applying the GWCP v.1.135 security patch to EMEA production has been completed.

GWCP v.1.135 security patch maintenance in EMEA production

Under Maintenance

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Frankfurt - Delta2GWCP COMPUTE INFRASTRUCTURE - London - Delta2GWCP COMPUTE INFRASTRUCTURE - Paris - Delta2GWCP COMPUTE INFRASTRUCTURE - Zurich - Delta2

Under Maintenance

on Oct 31, 2026

Scheduled maintenance for the GWCP v.1.135 security patch is currently in progress across EMEA production regions.

Scheduled For

Oct 31, 2026, 11:00 PM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Oct 31, 23:00 UTC will patch GWCP v.1.135 in EMEA production environments, with brief availability losses expected.

Scheduled For

Oct 31, 2026, 11:00 PM UTC

GWCP v.1.135 security patch for APAC production

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Sydney - Delta2GWCP COMPUTE INFRASTRUCTURE - Tokyo - Delta2

Completed

on Oct 31, 2026

Scheduled maintenance applying the GWCP v.1.135 security patch to APAC production has been completed.

GWCP v1.135 security patch maintenance in APAC production

Under Maintenance

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Sydney - Delta2GWCP COMPUTE INFRASTRUCTURE - Tokyo - Delta2

Under Maintenance

on Oct 31, 2026

Scheduled maintenance for the GWCP v1.135 security patch is in progress across APAC production components.

Scheduled For

Oct 31, 2026, 2:00 PM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Oct 31, 14:00 UTC will patch GWCP v.1.135 in APAC production environments, with brief availability losses expected.

Scheduled For

Oct 31, 2026, 2:00 PM UTC

GWCP Canada Production Database Upgrade

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Montréal - Delta2

Completed

on Oct 31, 2026

The scheduled GWCP Canada production database upgrade maintenance has been completed.

GWCP Canada production database upgrade in progress

Under Maintenance

Affected Components

Under Maintenance

on Oct 31, 2026

Scheduled maintenance for the GWCP Canada production database upgrade is currently in progress in Montréal Delta2.

Scheduled For

Oct 31, 2026, 6:00 AM UTC

Scheduled

on Oct 26, 2026

Scheduled maintenance on 31 October 2026 will upgrade GWCP Canada production databases, with possible brief service interruptions.

Scheduled For

Oct 31, 2026, 6:00 AM UTC

GWCP v.1.135 security patch maintenance for CAN NPE and PreProduction

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Cape Town - Alpha1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Cape Town - Beta1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Frankfurt - Alpha1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Frankfurt - Beta1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - London - Alpha1

Completed

on Oct 31, 2026

Scheduled maintenance to patch GWCP v.1.135 in EMEA non-production environments has been completed.

Under Maintenance

on Oct 30, 2026

Scheduled maintenance to patch GWCP v.1.135 in EMEA non-production environments is now in progress, with brief availability losses expected.

Scheduled For

Oct 30, 2026, 7:00 PM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Oct 30, 19:00 UTC will patch GWCP v.1.135 in EMEA non-production environments, with brief availability losses expected.

Scheduled For

Oct 30, 2026, 7:00 PM UTC

GWCP v.1.135 security patch maintenance for APAC NPE and PreProduction

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Sydney - Alpha1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Sydney - Beta1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Tokyo - Alpha1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - Tokyo - Beta1

Completed

on Oct 30, 2026

Scheduled maintenance to patch GWCP v.1.135 in APAC non-production environments is complete.

Under Maintenance

on Oct 30, 2026

Scheduled maintenance to patch GWCP v.1.135 in APAC non-production environments is currently in progress.

Scheduled For

Oct 30, 2026, 1:00 PM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Oct 30, 13:00 UTC will patch GWCP v.1.135 in APAC non-production environments, with brief availability losses expected.

Scheduled For

Oct 30, 2026, 1:00 PM UTC

GWCP v.1.135 security patch maintenance for CAN NPE and PreProduction

Completed

Affected Components

Completed

on Oct 30, 2026

Scheduled maintenance applying the GWCP v.1.135 emergency security patch to Montréal non-production environments has been completed.

Under Maintenance

on Oct 30, 2026

Scheduled maintenance is in progress to apply the GWCP v.1.135 emergency security patch to Montréal non-production environments.

Scheduled For

Oct 30, 2026, 2:00 AM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Oct 30, 02:00 UTC will patch GWCP v.1.135 in N. Virginia non-production environments, with brief availability losses expected.

Scheduled For

Oct 30, 2026, 2:00 AM UTC

Scheduled

on Oct 29, 2026

Scheduled maintenance on Oct 30, 02:00 UTC will patch GWCP v.1.135 in Montréal non-production environments, with brief availability losses expected.

Scheduled For

Oct 30, 2026, 2:00 AM UTC

GWCP v.1.135 security patch maintenance for AMER NPE and PreProduction

Completed

Affected Components

GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - N. Virginia - Alpha1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - N. Virginia - Beta1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - N. Virginia - Beta3GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - N. Virginia - Chi1GWCP COMPUTE INFRASTRUCTURE - NON PRODUCTION ENVIRONMENTS - N. Virginia - Epsilon1

Completed

on Oct 30, 2026

Scheduled maintenance applying the GWCP v.1.135 emergency security patch to AMER non-production environments has been completed.

Under Maintenance

on Oct 30, 2026

Scheduled maintenance is in progress to apply the GWCP v.1.135 emergency security patch to AMER non-production environments.

GWCP Canada production database upgrade

Scheduled

Affected Components

GWCP COMPUTE INFRASTRUCTURE - Oregon - Xi1GWCP COMPUTE INFRASTRUCTURE - N. Virginia - Xi1

Scheduled

on Oct 26, 2026

Scheduled maintenance on 8 November 2026 will perform non-disruptive platform and tenant maintenance on GWCP production, with possible brief availability losses.

Scheduled For

Nov 8, 2026, 5:00 PM UTC

GWCP Canada production database upgrade

Completed

Affected Components

Completed

on Oct 26, 2026

Scheduled maintenance on 31 October 2026 will upgrade GWCP Canada production databases, with possible brief service interruptions.

GWCP NPE and PreProduction CANADA Tenant maintenance

Under Maintenance

Affected Components

Under Maintenance

on Oct 26, 2026

Scheduled maintenance for GWCP NPE and PreProduction CANADA Tenant (v.1.136) is currently in progress in Montréal.

Scheduled For

Oct 26, 2026, 3:00 AM UTC

Scheduled

on Oct 24, 2026

Scheduled maintenance for GWCP NPE and PreProduction Canada tenant begins October 26, 2026 at 03:00 UTC, affecting Montreal non-production compute infrastructure.

Scheduled For

Oct 26, 2026, 3:00 AM UTC

Scheduled

on Oct 23, 2026

Guidewire will perform scheduled maintenance on GWCP Canada nonproduction and pre-production environments on October 26, 2026, with brief availability losses possible.

Scheduled For

Oct 26, 2026, 3:00 AM UTC