Status updated
Gorilla is a technology company that provides software for energy retailers and utilities, particularly in deregulated energy markets. Its cloud-based platform helps energy suppliers with pricing, forecasting, quoting and analytics, enabling them to calculate prices quickly, model risk and respond to market changes. Gorilla's tools support commercial and residential energy pricing teams in electricity and gas markets. Energy retailers use Gorilla to make data-driven pricing decisions and improve profitability.
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Recent User Report Trends for Gorilla
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What is Gorilla's current status?
All systems are operational
No active incidents reported.
Incident history: past 7 days
times in UTCToday
Yesterday
Oct 30, 2026
Oct 29, 2026
Oct 28, 2026
Oct 27, 2026
Oct 26, 2026
User Reports for Gorilla
Recent issues reported by users from around the world.
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About Gorilla & Technical Insights
What this service does and the technologies behind it.
Read the tech stack as text▾
Overview: A WordPress-based agency site wrapped in a dense martech and adtech stack for attribution, retargeting, and conversion optimization.
What stands out
- The stack is unusually dense with attribution and retargeting tools, suggesting gorilla.co dogfoods performance marketing for its client base.
- Presence of both Adtriba and Kochava indicates cross-channel and mobile attribution are core to the agency's measurement offer.
- Overlapping marketing automation tools like Blendee and Dialog Insight risk data fragmentation and duplicate campaign logic.
- Italian platforms Blendee and Italiaonline hint at European market clients or localized campaign services.
Technologies gorilla.co uses
- Blendee — CDP and marketing automation used to unify customer data and personalize campaigns for agency clients.
- WordPress — Content management system.
- Pollster — Online survey and polling tool for audience research, lead capture, and campaign feedback.
- Kochava — Mobile attribution and analytics platform for measuring app installs and in-app events.
- Connexity — Commerce marketing network for product ads and affiliate monetization, supporting retail clients' performance campaigns.
- Cloudflare — CDN and security.
- Amazon Web Services — Cloud hosting infrastructure.
- Italiaonline — Italian digital advertising and media platform for reaching Italian audiences and managing local campaigns.
- Valuad — Ad verification and fraud detection service to ensure ad quality and protect campaign spend.
- Google Analytics — Web analytics.
- Twiago — Programmatic advertising and audience monetization platform for managing data-driven ad campaigns.
- Exit Bee — Exit-intent popup and conversion optimization tool to capture abandoning visitors and grow leads.
- Realytics — TV analytics and cross-device attribution to measure TV ad impact on digital conversions.
- Dialog Insight — Marketing automation and customer experience platform for email, SMS, and personalized journeys.
- PHP — Server-side scripting language.
- MySQL — Relational database for content.
- HSTS — Security header.
- |related| Natív Hirdetés Kft — Native advertising network for placing sponsored content and driving engaged traffic.
- AdRoll — Retargeting and display advertising platform for re-engaging site visitors and prospects.
- Giosg — Live chat, chatbots, and sales acceleration tools to engage visitors and convert leads.
- Adtriba — Multi-touch attribution platform to track campaign performance across channels and optimize spend.
- HTTP/3 — Modern HTTP protocol.
How these technologies work together
- MySQL requires WordPress — WordPress stores posts, pages, and plugin data in MySQL for dynamic site delivery.
- PHP runs on WordPress — WordPress runs on PHP to render pages and power the agency's content-managed website.
- Connexity works alongside Twiago — Connexity product ads and Twiago programmatic fill inventory for commerce and media clients.
- Adtriba integrates with Google Analytics — Adtriba ingests Google Analytics data to build multi-touch attribution and optimize campaign spend.
- Adtriba works alongside Realytics — Realytics tracks TV-driven visits while Adtriba attributes conversions across digital channels.
- MySQL requires PHP — PHP queries MySQL to serve dynamic content and plugins on the WordPress site.
- Amazon Web Services runs on WordPress — AWS hosts the WordPress site, providing scalable infrastructure for the agency's traffic.
- Adtriba works alongside Kochava — Kochava measures app installs and Adtriba ties mobile engagement to cross-channel campaigns.
- AdRoll works alongside Exit Bee — Exit-Bee captures abandoning visitors while AdRoll retargets them across the web.
- Dialog Insight integrates with Exit Bee — Exit-Bee popups capture leads that Dialog Insight nurtures via email and SMS.
- Twiago works alongside Valuad — Valuad verifies Twiago ad placements, protecting campaign spend from fraud and low-quality inventory.
- |related| Natív Hirdetés Kft works alongside Twiago — Related native ads and Twiago programmatic broaden reach across display and sponsored content.
- Dialog Insight integrates with Pollster — Pollster surveys feed Dialog Insight to trigger follow-up campaigns based on audience feedback.
- AdRoll works alongside Google Analytics — Google Analytics audiences inform AdRoll retargeting campaigns for site visitors.
- AdRoll integrates with Adtriba — Adtriba measures AdRoll retargeting performance, closing the loop on display campaigns.
- Cloudflare works alongside WordPress — Cloudflare fronts WordPress with CDN, caching, and security for faster global delivery.
- AdRoll works alongside Kochava — Kochava mobile audiences inform AdRoll cross-device retargeting campaigns.
- Cloudflare runs on HTTP/3 — Cloudflare enables HTTP/3 at the edge for faster, more reliable connections.
- Blendee works alongside Italiaonline — Italiaonline media reach combines with Blendee personalization for Italian audience campaigns.
- Google Analytics works alongside Realytics — Realytics TV attribution enriches Google Analytics with offline ad-driven traffic insights.
- Dialog Insight integrates with Giosg — Giosg chat feeds Dialog Insight for automated follow-up and personalized customer journeys.
- AdRoll works alongside Blendee — Blendee segments audiences that AdRoll retargets with personalized display ads across sites.
- Blendee overlaps with Dialog Insight — Both Blendee and Dialog Insight offer marketing automation and personalization, risking duplicate campaign logic.
- Google Analytics works alongside Kochava — Kochava mobile data and Google Analytics web data give a unified view of user journeys.
- Google Analytics works alongside Pollster — Pollster survey results combined with Google Analytics reveal visitor intent and campaign sentiment.
- AdRoll works alongside Giosg — Giosg captures chat leads while AdRoll retargets visitors who did not convert.
- Dialog Insight works alongside Google Analytics — Google Analytics behavior informs Dialog Insight triggered email campaigns for segmented visitors.
- AdRoll works alongside Italiaonline — Italiaonline local reach pairs with AdRoll retargeting for Italian market campaigns.
- Giosg works alongside Pollster — Pollster surveys and Giosg chat capture visitor feedback for service improvement.
- AdRoll works alongside Valuad — Valuad verifies AdRoll retargeting placements, reducing wasted spend on fraudulent impressions.
- Cloudflare works alongside HSTS — Cloudflare enforces HSTS at the edge, ensuring HTTPS-only access for the WordPress site.
- Giosg works alongside Google Analytics — Giosg chat interactions feed Google Analytics goals for conversion tracking.
- Exit Bee works alongside Google Analytics — Exit-Bee popup performance tracked in Google Analytics to optimize conversion funnels.
- AdRoll works alongside |related| Natív Hirdetés Kft — Related native ads and AdRoll display retargeting together re-engage users across formats.
Trust & Safety Checks
Public registration, DNS and certificate records UptimeCard checked independently for the domain gorilla.co.
Domain name active since 2010
gorilla.co has been a registered domain since April 2010 — 16 years at the same web address.
Domain lock enabled
The registry blocks unauthorised transfers, so the domain cannot be hijacked.
Registered through 2027
The owner has kept this domain secured until April 2027.
DNS managed by AWS Route 53
4 nameservers answer for this domain, so it stays reachable even if one goes offline.
Hosted by Cloudflare London, LLC
Served from professional infrastructure located in United States.
Records last verified September 2026.
How to fix Gorilla not working
Gorilla is an experimentation platform. Product and marketing teams use it to run A/B tests, save experiment data and track results. Find your symptom below. Most problems come from a sign-in, an experiment or code set-up, a payment or plan setting, or the platform itself. Check that the experiment is live and the page code is installed before you assume the platform has failed.
Jump to what you are seeing
Website Down
The Gorilla website does not load for you.
- Open the page in a private window and on another network.
- Check status.gorilla.co for an active incident.
- If only your network is affected, ask IT to check the firewall.
Login Failed
Sign-in is refused.
- If the password is refused, reset it through the official route and check spam.
- Check you are using the account that owns the project.
- Try a private window to rule out an old session.
Experiment Not Loading
A test does not show its variant on the page.
- Check the experiment is running, and that the page is covered by its targeting rules.
- Check the experiment code is on the page, and reload in a private window.
- Check status.gorilla.co, and report the experiment name and the time.
Data Saving Error
Results or events do not save or appear in reports.
- Check the tracking code is on the page, and that events are firing.
- Allow time for results to appear, since they can lag.
- Check status.gorilla.co, and report the experiment name and the time.
Payment Issues
A payment or plan change does not complete.
- Check the payment method is valid, and read any decline reason shown.
- Check the payment status before you try again, so you are not charged twice.
- Check status.gorilla.co, and report the invoice reference and the time.
Slow Performance
The dashboard or the test page is slow.
- Narrow the date range and the experiment you are viewing.
- Test the page on another connection to see whether the slowdown is local.
- If it is slow for everyone, check status.gorilla.co.
Still not working?
Contact your organisation's Gorilla administrator or your product lead first, since they manage projects and experiments. For a platform-wide problem, contact Gorilla support through the help option in the platform or on its website. Have your project name, the experiment name, the exact error text, and the time with your time zone. Never send passwords or visitors' personal details in a support message. Live incident updates are on status.gorilla.co.
Most experiment problems come from a code setting, a targeting rule or a sign-in, and they usually clear once that is checked. The status page shows live incidents, so you can see whether the problem is on Gorilla's side.
Frequently asked questions about Gorilla
Is Gorilla down right now?
No. Based on the latest status data on this page, Gorilla (gorilla.co) is up and running normally.
What should I do if Gorilla is not working for me?
First rule out your side: reload the page, try another browser or device, clear the cache and cookies for gorilla.co, flush your DNS cache and turn off any VPN or proxy. Then compare with this page: if the status shows an incident, or many users reported problems in the last 48 hours, the issue is on the service's end and usually clears up without any action from you. The troubleshooting steps on this page go through each check in order.
How many people reported problems with Gorilla recently?
No user reports about Gorilla were submitted in the last 48 hours.
How do I report a problem with Gorilla?
Use the report buttons at the top of this page, or describe the problem in the user reports section. Every report is counted in the 48-hour trend chart and helps other people see whether the problem is widespread.
Where is the official Gorilla status page?
The official status page for Gorilla is status.gorilla.co.
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