Incident History for Cadmium
A complete log of all past incidents, outages, and scheduled maintenance.
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applies to the 9 loadedDegraded performance across EthosCE
Resolved
Affected Components
Resolved
on Oct 30, 2026
The EthosCE degraded performance incident is resolved after remediation and confirmed service stability, with additional safeguards under review.
Monitoring
on Oct 30, 2026
A fix has been deployed for the internal logs server issue, all systems are restored, and monitoring continues for stability.
Identified
on Oct 29, 2026
Root cause identified as internal logging infrastructure failure; site availability restored and a fix is being deployed.
Investigating
on Oct 29, 2026
EthosCE is experiencing degraded performance; the internal logs server was temporarily disabled while the team investigates the root cause.
Degraded Performance across Elevate
Monitoring
Affected Components
Monitoring
on Oct 26, 2026
A fix has been deployed and service restored; the team is continuing to monitor Elevate and Conference365.
Identified
on Oct 26, 2026
Root cause of degraded performance across Elevate and Conference365 has been identified and the team is working to fix it.
Investigating
on Oct 26, 2026
Elevate and Conference365 are experiencing degraded performance; the team is investigating the cause.
Unplanned security maintenance affecting Cadmium services
Completed
Affected Components
Completed
on Oct 22, 2026
The unplanned security maintenance affecting EthosCE, Warpwire, and Eventscribe components has been completed.
Under Maintenance
on Oct 21, 2026
Unplanned security maintenance is currently in progress, affecting EthosCE, Warpwire, and Eventscribe components.
myCadmium login issues
Monitoring
Affected Components
Monitoring
on Oct 16, 2026
A fix has been implemented and is being monitored; all users should now be able to access myCadmium.
Identified
on Oct 16, 2026
The myCadmium login issue has been identified and work is underway to restore access for all users.
Investigating
on Oct 16, 2026
Some users are unable to access myCadmium; the issue is under investigation with an update expected within 30 minutes.
Warpwire Live system upgrade
Completed
Affected Components
Completed
on Oct 8, 2026
The planned Warpwire Live system upgrade is complete and live session replays are available again.
Scheduled
on Oct 8, 2026
Warpwire Live upgrade maintenance begins as scheduled in 60 minutes; live session replays may be unavailable.
Scheduled For
Oct 8, 2026, 6:15 PM UTC
Scheduled
on Oct 8, 2026
Planned Warpwire Live upgrade is underway; live session replays may be unavailable until about 1:30 PM ET.
Scheduled For
Oct 8, 2026, 6:15 PM UTC to Oct 8, 2026, 5:30 PM UTC
Scheduled maintenance for Eventscribe
Completed
Affected Components
Completed
on Aug 13, 2026
The scheduled maintenance for Eventscribe has been completed.
Scheduled
on Aug 13, 2026
Scheduled maintenance for Eventscribe is currently in progress. Updates will be provided as necessary.
Scheduled maintenance for Eventscribe
Scheduled
Affected Components
Scheduled
on Aug 13, 2026
Scheduled maintenance for Eventscribe will begin as scheduled in 60 minutes, affecting multiple components.
Scheduled For
Aug 13, 2026, 4:00 AM UTC
Scheduled
on Aug 10, 2026
Scheduled maintenance for Eventscribe applications on Thursday, August 13 from 12:00 am to 1:00 am ET. Short service disruptions may occur.
Scheduled For
Aug 13, 2026, 4:00 AM UTC to Aug 13, 2026, 5:00 AM UTC
Elevate Scheduled Infrastructure Upgrade
Completed
Affected Components
Completed
on Aug 8, 2026
The scheduled maintenance for Elevate has been completed.
Scheduled
on Aug 8, 2026
Scheduled maintenance for Elevate is in progress. Updates will be provided as necessary.
Elevate Scheduled Infrastructure Upgrade
Scheduled
Affected Components
Scheduled
on Aug 8, 2026
Scheduled infrastructure upgrade for Elevate will begin in 60 minutes as planned.
Scheduled For
Aug 8, 2026, 6:00 AM UTC
Scheduled
on Aug 4, 2026
Scheduled maintenance to upgrade Elevate's internet infrastructure on August 8, 2026, with no planned downtime.
Scheduled For
Aug 8, 2026, 6:00 AM UTC to Aug 8, 2026, 8:00 AM UTC